Relationship Manager - Retail Liabilities.RBG - Pvt Banking Head & Central Team.Retail Banking Group

This role is primarily required to manage and enhance the FCNR/NRE Deposits and overall liabilities portfolio for Mashreq Bank in India catering to the NRI client base of Mashreq Pvt Banking UAE.

Job Purpose

• Origination of domestic client relationships for deposits and managing NRI customers’ accounts i.e., FCNR/NRE as per the strategy set for Mashreq Bank in India.
• Build and maintain strong relationships with non-resident customers
• Provide personalized banking solutions and services to meet customer needs
• Collaborate with internal teams to resolve customer issues and improve service quality.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Responsibility over Account opening formalities, KYC, compliance checks, documentation execution etc., 
• Work as a bridge between UAE RMs and the Client and Mashreq India Branch in the interest of the business and client
• Understand Deposit products and wealth Management including cross border regulations
• Ability to acquire new clients and grow relationship with existing clients
• Management of Stakeholders to get the desired results effectively
• Understanding of leveraged products on the back of FCNR/NRE deposits

Knowledge Skill and Experience:

• Complete knowledge and clear understanding of the Bank’s deposits policy, operating systems and local regulations.
• Excellent interpersonal, communication and analytical skills with ability to perform as a team player.
• An MBA/Post Graduate is preferred with minimum experience of 5-7 years of experience in Local/International Banks in similar roles.