Business Operations Partner - EMEA-LATAM SSD

Business Operations Partner - EMEA-LATAM SSD

  

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.

Job Description:

   

Deliver end-to-end, high-quality service to Country/Cluster leadership by coordinating operational activities, enabling governance and cadence, and ensuring effective alignment between Country/Cluster stakeholders and internal services functions

About the role: 

• Acts as the internal business operations point of contact (SPOC) for assigned country/cluster
• Partners closely with cluster leadership to translate strategy into execution, strengthen operational consistency, and ensure the cluster operates efficiently while aligning with broader organizational goals
• Acts as a trusted advisor and problem-solver—bringing structure, data, and clarity to complex, cross-functional work within the country/cluster
• Supports cluster leadership by coordinating operational activities, enabling governance and cadence, and ensuring effective alignment between country stakeholders and internal shared services functions
• Acts as the connector between the cluster and central operations, as well as to Finance
• Functions as an early-warning system for capacity constraints, risks, operational excellence and service-quality issues
• Ensures alignment with regional POR, readiness, and financial planning
• This role is internal-facing, relationship-driven, and focused on operational enablement rather than direct service delivery or people management

Requirements:

• Strong analytical, problem-solving, and execution skills
• Excellent communication and stakeholder management abilities
• Experience working cross-functionally and influencing without direct authority
• Ability to translate company strategy into execution
• Services knowledge with focus on SSD Country/Cluster
• Comfort working with performance metrics, dashboards, and operational data
• Proactiveness
• Financial/business acumen
• Executive level presentation skills

Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Personal Initiative {+ 7 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Services

Job Level:

Expert

    

    

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

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