POSITION SUMMARY  

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lives out the INcompass Healthcare promise by consistently displaying compassion, treating all with dignity, and providing exceptional care for everyone
• Incorporates the six principles of trauma informed care throughout all aspects of their work
• Provide direct care and support to residents, including assistance with daily living activities, medication management, and crisis intervention.
• Participates in completing apartment inspections 
• Notifies supervisor and/or maintenance of damages, need for repairs, and/or health and safety issues
• Collaborate with the treatment team to develop and implement individualized service plans for residents, ensuring their physical, emotional, and social needs are met.
• Facilitate group activities and programming to promote socialization, skill-building, and community integration.
• Maintain accurate and up-to-date documentation.   Complete incident reports, adhering to confidentiality and privacy regulations.
• Participate in staff meetings, trainings, and supervision sessions to enhance knowledge and skills related to mental health and substance use disorders.
• Collaborate with external and internal agencies, such as case managers, therapists, or healthcare providers, to ensure coordinated and comprehensive care for residents.
• Adhere to all organizational policies, procedures, and ethical guidelines, including maintaining professional boundaries and confidentiality.
• Provides direct treatment according to agency policy and procedures. 
• Completes other duties as assigned

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• High school diploma or equivalent; additional education or certification in a related field is preferred.
• Experience working with individuals with mental illness and substance use disorders, preferably in a residential or community-based setting.
• Knowledge of mental health and substance use disorders, including symptoms, treatment approaches, and recovery principles.
• Strong interpersonal and communication skills, with the ability to establish rapport and build trusting relationships with residents and colleagues.
• Ability to remain calm and composed in crisis situations, and effectively de-escalate conflicts or challenging behaviors.
• Demonstrated understanding of cultural diversity and the ability to work effectively with individuals from diverse backgrounds.
• Basic computer skills for documentation and communication purposes.
• Valid driver's license and reliable transportation, as occasional transportation of residents may be required.
• This position requires working in a residential facility, which may include evenings, weekends, and holidays.