Operations Associate

Maryland Hillel

Role Overview

Make your mark on Jewish student life by joining Maryland Hillel as our Operations Associate. In this role, you’ll support the efficient, day-to-day functioning of our organization — helping build the systems, processes, and infrastructure that allow our programs and community to thrive at the University of Maryland. You’ll be the kind of person who finds satisfaction in making things work well behind the scenes, and who understands that strong operations are what allow great mission-driven work to happen.

What You’ll Do

• Support daily operations and help maintain efficient workflows across all departments
• Assist in developing and improving organizational systems, policies, and procedures
• Manage calendars, internal communications, and documentation
• Help ensure compliance with organizational policies and relevant regulations
• Coordinate with finance staff or external accountants on reporting and audits
• Serve as the primary point of contact for the internship program, supporting staffing logistics and training in collaboration with leadership
• Support building security protocols and assist with emergency management planning
• Assist with event logistics on a case-by-case basis, including room bookings, facilities, and catering
• Assist with database and website maintenance, including data entry, record updates, and basic reporting across platforms such as Salesforce, WordPress, and MailChimp; training provided for the right candidate
• Help create and manage forms for registrations, surveys, and donations

What You’ll Bring to the Job

Required

• Bachelor’s degree or equivalent experience
• 2–4 years of operations, administration, or project management experience, preferably in a nonprofit
• Strong organizational and time-management skills with keen attention to detail
• Comfortable learning new software and digital tools
• Excellent written and verbal communication skills

Preferred

• Familiarity with Salesforce, WordPress, MailChimp, or similar platforms
• Experience in a mission-driven or Jewish nonprofit organization
• Experience supporting cross-departmental teams
• Master’s degree in management or business (MBA, MPP, etc.)

What You’ll Receive

• Salary range of $55,000–$65,000, competitive in the nonprofit marketplace
• A comprehensive benefits package, including health insurance, paid time off, and retirement contributions
• Professional development and skill-building opportunities

About Maryland Hillel

Maryland Hillel serves one of the largest and most dynamic Jewish campus communities in the country, sponsoring a diverse and exciting array of social, cultural, religious, and educational programs throughout the school year. Maryland Hillel is affiliated with Hillel International. Hillel International enriches the lives of Jewish students so they may enrich the Jewish people and the world, and envisions a world where every student is inspired to make an enduring commitment to Jewish life, learning and Israel.