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Job Description
- Act as the owner of our internal CRM tool for the Play Partnerships Business Development organization. Work with the stakeholders to size and identify opportunities to improve business outcomes and user experience. Develop comprehensive product feature plans via understanding of the business, key user workflows, and in collaboration with business development stakeholders.
- Own delivery of new and evolved features on the product roadmap, including setting timelines, incorporating product design, driving user research and testing and incorporating findings back into the tool, and partnering cross-functionally to achieve support.
- Partner with the business to ensure successful launches, identify the right success metrics for tools and track performance against those metrics.
- Own the relationship with the business, working closely with stakeholders to align and prioritize roadmap and feature requests based on business impact.