Receptionist

The Receptionist provides exceptional patient service, both in person and over the phone. This position interviews patients and/or their representatives to obtain complete and accurate demographic, financial and insurance information, required for billing and collecting patient accounts. The Receptionist performs a variety of clerical and patient service duties necessary to maintain efficient flow of operations in the medical office. The Receptionist may answer multiple phone lines, schedule appointments, assist in processing medical records requests, enter patient demographic and insurance information, and accept patient payments.