Job Description
Noelle serves as a gathering place for some of the city's most interesting voices and makers as it continues to contribute to the spirit that makes it so unique.
This business professional is a notable face of the Makeready experience – drawing interest and intrigue through storytelling and thoughtful connections with guests and team members alike. They are brand stewards with a strong focus on curating a deep connection from person-to-person one experience after another.
Requested Tasks:
- Partner with current and prospective customers
- Keep a thorough knowledge of what is happening the market, as well as overarching industry trends
- Analyze client base or target market trends for the hotel
- Devise new ways to expand client base through thoughtful and innovative ideas
- Reach out to organizations and businesses who require hotel rooms/blocks for events, meetings, and conferences
- Seek out opportunities to learn who the best point of contact would be at potential new clients for current and future business opportunities
- Close sales with professionalism and a high level of detail
- Negotiate terms and contracts with a stringent eye for detail
- Represent the property at relevant trade association meetings and other sales-driving opportunities
- When working with potential and current clients, stay fully attuned to their needs through a professional, detailed and thoughtful manner
- Thoroughly understand the offerings and capabilities of the property
- Ensure guests are enjoying their stay at the hotel and that group needs are met at all possible points of contact
- Work closely with property leadership so that all parties are on the same page with upcoming events, room blocks, and potential needs
- Adhere to Makeready's Guiding Principles
- Additional duties and assignments as assigned
Requested Capabilities:
- Prior Group Sales experience highly preferred
- Prior experience working in a hotel or conference center environment highly preferred
- Personable, professional and approachable personality
- Excellent organizational skillset; keen eye for detail
- This role will require travel; the team member must be able to travel independently via airplanes, cars, car services and hotels
- Adhere to Makeready Travel Policies and Procedures
- Required to stand and walk for long periods of time
- Must be able to lift objects weighing up to 50 pounds
- Adhere to Makeready & property policies and procedures as defined
As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.
We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.
Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.