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Job Description
- Manage for the COO's customer meetings, managing the full lifecycle of meeting requests to ensure each engagement is timely, well-prepared, and strategically aligned.
- Partner with team leadership to help run and continuously optimize the new operational rhythm for all COO customer meetings.
- Act as program manager and support the end-to-end execution of all field visit logistics, from complex, multi-stakeholder coordination to the timely delivery of high-quality briefing materials, ensuring a seamless experience for our executives and customers.
- Analyze and report on the effectiveness of the operational processes you manage, identifying key friction points and proposing data-driven recommendations for process improvements to team leadership.
- Maintain forms, briefs, and templates for day to day engagements and as a center of excellence for global best practices.