Medical Receptionist
Job Description
đź“Ť The Wesley Hospital, Brisbane | Full Time
We’re seeking a confident and detail‑focused Medical Receptionist to join our bookings team at The Wesley Hospital. This role plays a key part in coordinating patient bookings and supporting clinical teams within a busy hospital environment.
You’ll be responsible for managing patient bookings, coordinating schedules, and acting as a key point of contact between patients and clinical teams.
About the role:- Manage a high volume of patient bookings over the phone
- Be the primary contact for incoming booking enquiries
- Provide clear information to patients regarding appointments and preparation
- Liaise closely with Radiologists, Nursing staff, and clinical teams
- Ensure booking details and patient information are accurate
- Support administrative workflows within a structured bookings environment
- Monday to Friday between 6:30am-9pm
- 10‑hour shifts, with one rostered day off per week
- Optional weekend work available once fully trained
- Previous experience in a phone‑based bookings, contact centre, or medical administration role
- Confident and professional phone manner
- Strong attention to detail and ability to manage competing priorities
- Comfortable working in a fast‑paced, process‑driven environment
- Work within a respected hospital setting
- Structured onboarding and training
- Predictable weekday roster with flexibility
- A focused role where bookings and coordination are your core responsibility
Apply now to join the Bookings Team at The Wesley Hospital.
With over 240 clinics nationally, I-MED Radiology is Australia's largest private diagnostic imaging network offering a comprehensive range of services including CT, MRI, ultrasound, general x-ray, Nuclear Medicine, and a commitment to exceptional standards of patient care.
Our vision is to be the most respected and trusted medical imaging specialists in the world. Our purpose is to help save lives and reduce uncertainty.