Director, Food & Beverage
Job Description
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
The Hilton Philadelphia at Penn’s Landing is a great place to stay during your visit to Philadelphia. Its location is unique: it’s the only hotel located directly on the Delaware River Waterfront at Penn’s Landing in Philadelphia’s downtown. The Hilton Philadelphia at Penn’s Landing’s 350 well-appointed guest rooms and 24,000 square feet of meeting space offer an experience that is hard to match. The guest rooms are fitted with sleek work desks, along with 32” LCD televisions and wall-mounted, plug-n-play consoles for Wi-Fi internet access. Dark wood furnishings, leather lounge chairs, contemporary lighting and gorgeous bathrooms complete the newly renovated guest rooms, which also come with stunning city or river views.What you will have an opportunity to do:
The Director of Food & Beverage provides strategic leadership and hands-on management for all food and beverage operations at Hilton Philadelphia at Penn’s Landing, including restaurants, lounges, bars, banquets, catering, coffee shop, and outlet support teams.
This large, full-service urban hotel serves a diverse mix of group, convention, corporate, and leisure travelers in a fast-paced city environment. We are seeking a dynamic Food & Beverage leader with a proven track record managing multiple outlets as well as high-volume banquet and convention catering operations.
This executive role reports directly to the Assistant General Manager and partners with Hilton corporate leadership and ownership to drive a sustainable, high-performing operation that exceeds guest expectations, delivers strong financial results, and aligns with Hilton brand standards.
Key Responsibilities
- Provide leadership and oversight for all food and beverage outlets, banquet operations, and service teams, ensuring consistent execution of Hilton brand and service standards
- Drive operational efficiency, presentation, and quality across all F&B venues while maintaining strong guest satisfaction scores
- Lead and champion Hilton’s service culture through training, auditing, coaching, and accountability
- Develop, implement, and maintain operating procedures, training programs, schedules, policies, and labor standards
- Manage all financial aspects of the department, including budgeting, forecasting, labor control, purchasing, inventory management, and capital planning
- Oversee maintenance and lifecycle management of all food and beverage equipment and supplies
- Evaluate and enhance existing procedures while developing new concepts, menus, and service initiatives to drive revenue and elevate the guest experience
- Serve as a senior leader in guest engagement, handling escalated guest concerns and recovery situations with professionalism
- Foster strong cross-department collaboration to ensure seamless service delivery
- Lead high-volume banquet and convention operations, including corporate meetings, conferences, social events, and catering functions
- Supervise and mentor the Executive Chef, supporting menu development and culinary innovation while ensuring exceptional food quality, consistency, cost control, and execution across all outlets
Qualifications & Experience
- 3–5 years of experience as a Director of Food & Beverage in a full-service hotel environment
- Proven success managing high-volume banquet and convention catering operations
- Union experience preferred, but not required
- Strong expertise in budgeting, forecasting, labor management, and capital expenditures
- Experience with Hilton or other major full-service hotel brands strongly preferred
- College degree preferred (Hospitality, Hotel Management, or Business Administration)
- Highly organized with strong attention to detail and the ability to manage multiple priorities in a high-volume environment
- Proficient in systems such as Excel, Outlook, OpenTable, Delphi, Oracle POS, and Hilton platforms
- Ability to thrive in a fast-paced, guest-focused urban setting
- Strong verbal and written communication skills; exceptional leadership and interpersonal abilities
- Ability to stand for extended periods and actively engage in operations
- Current TIPS Alcohol Certification (or ability to obtain within a designated timeframe)
What are we looking for?
Compensation:
$120,000-
$140,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.