Job Description
About the role:
The PiMS Coordinator role is designed to simplify the transition for active accounts moving between Practice Information Management Systems (PiMS) across PetDesk products. This position operates with a dual focus: acting as the lead technical liaison to unify the end-to-end switch cycle—thereby lowering internal friction and downtime—and assisting customers with integration adjustments and account reconfigurations. By consolidating technical execution and accountability, the Coordinator facilitates a more seamless, well-informed, and efficient transition for PetDesk clients during these vital software shifts.
This is a 100% remote contract position, based in Latin America (including Central America), with availability aligned to North American business hours, as agreed per engagement.
Contractors must provide their own equipment (laptop, monitors, keyboard, mouse, etc.), maintain stable internet connectivity, and work from a professional, dedicated workstation.
Contractors will assist customers across North America. Fluency in English (both written and spoken) is required for this role. To apply for the role, please submit your resume in English that highlights your qualifications.
About the role:
The PiMS Coordinator role is designed to simplify the transition for active accounts moving between Practice Information Management Systems (PiMS) across PetDesk products. This position operates with a dual focus: acting as the lead technical liaison to unify the end-to-end switch cycle—thereby lowering internal friction and downtime—and assisting customers with integration adjustments and account reconfigurations. By consolidating technical execution and accountability, the Coordinator facilitates a more seamless, well-informed, and efficient transition for PetDesk clients during these vital software shifts.
This is a 100% remote contract position, based in Latin America (including Central America), with availability aligned to North American business hours, as agreed per engagement.
Contractors must provide their own equipment (laptop, monitors, keyboard, mouse, etc.), maintain stable internet connectivity, and work from a professional, dedicated workstation.
Contractors will assist customers across North America. Fluency in English (both written and spoken) is required for this role. To apply for the role, please submit your resume in English that highlights your qualifications.