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eClerx

Team Leader - Collections + CSE

Muntinlupa City, PhilippinesPosted 3 months ago
onsite

Job Description

Team Lead - Credit Control + CSR

The Supervisor – Credit Control & Customer Service (APAC) is responsible for leading teams supporting regional collections, credit monitoring, and customer service activities. This role ensures timely recovery of receivables, high-quality customer interactions, and adherence to operational standards. The position drives team performance, resolves escalations, and collaborates with internal and external stakeholders to support financial and customer experience objectives across the APAC region.

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Team Leader - Collections + CSE at eClerx | Renata