Customer Success Coordinator

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Coordinator in Brazil.

This role focuses on delivering high-touch, empathetic support to clients throughout their health and wellness journey in a fully remote, flexible environment. You will act as a trusted point of contact, guiding individuals through onboarding, ongoing engagement, and follow-up interactions primarily via SMS and scheduled calls. The position goes beyond transactional support, emphasizing relationship-building, personalized guidance, and proactive customer care. You will play a key role in ensuring clients feel heard, supported, and confident in their next steps. Working in a fast-paced, on-call structure, you’ll need to balance responsiveness with thoughtful communication. This is an opportunity to contribute meaningfully to client outcomes while using modern digital tools in a collaborative, mission-driven team.

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Coordinator in Brazil.

This role focuses on delivering high-touch, empathetic support to clients throughout their health and wellness journey in a fully remote, flexible environment. You will act as a trusted point of contact, guiding individuals through onboarding, ongoing engagement, and follow-up interactions primarily via SMS and scheduled calls. The position goes beyond transactional support, emphasizing relationship-building, personalized guidance, and proactive customer care. You will play a key role in ensuring clients feel heard, supported, and confident in their next steps. Working in a fast-paced, on-call structure, you’ll need to balance responsiveness with thoughtful communication. This is an opportunity to contribute meaningfully to client outcomes while using modern digital tools in a collaborative, mission-driven team.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

 Why Apply Through Jobgether? 

 

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

 

 

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