Assistant Manager

We are seeking a dynamic and motivated Assistant Manager to join our team in Minneapolis. As an Assistant Manager, you will play a crucial role in supporting the day-to-day operations of our organization, ensuring excellent customer service, and driving team performance.

• Assist in managing daily operations and supervise staff to ensure efficient workflow
• Collaborate with the General Manager to implement company policies and procedures
• Train, mentor, and develop team members to enhance their skills and performance
• Monitor and maintain high standards of customer service
• Resolve customer complaints and concerns in a professional and timely manner
• Assist in creating staff schedules and managing payroll
• Contribute to inventory management and stock control
• Participate in budget planning and cost-saving initiatives
• Ensure compliance with health, safety, and security regulations
• Analyze sales data and implement strategies to improve performance
• Assist in organizing and conducting team meetings and training sessions

• 2-3 years of experience in a supervisory or management role
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proven problem-solving and decision-making skills
• Proficiency in Microsoft Office Suite
• Outstanding time management and organizational capabilities
• Customer service orientation with a focus on delivering exceptional experiences
• Ability to work in a fast-paced, dynamic environment
• Flexibility to work various shifts, including evenings and weekends
• Demonstrated ability to motivate and lead a team to achieve goals
• Analytical skills to interpret sales data and implement performance improvement strategies

All your information will be kept confidential according to EEO guidelines.