Enterprise Monitoring and Operations Support Lead

The Enterprise Monitoring and Operations Support Lead is responsible for overseeing and optimizing 24/7/365 monitoring operations within a Network Operations Center (NOC) or enterprise IT environment. This role ensures continuous visibility into enterprise systems, rapid incident response, and adherence to operational best practices across data center and monitoring infrastructures. The ideal candidate will lead operational staff, standardize processes, and drive improvements in monitoring capabilities, incident management, and system reliability.