Project Manager – On-Site Data Collection & User Studies
Job Description
We’re seeking a Project Manager with 3+ years of experience leading on-site data collection projects with a focus on user studies. This role owns end-to-end delivery—timelines, budgets, and client-facing communications—while ensuring high-quality execution through strong attention to detail and strong team management. The position is remote, with a preference for candidates based in the San Francisco Bay Area. We will also consider strong candidates in Atlanta, GA, or New Jersey/NYC. Travel across the USA is required for new project launches and, as needed, for on-site realignment and key project checkpoints.
Key Responsibilities:
Lead end-to-end delivery of on-site data collection projects supporting user studies (e.g., usability tests, in-context/field research, intercepts, diary studies with in-person components).
Build and manage detailed project plans and schedules (workback plans, run-of-show agendas, staffing schedules, milestones, dependencies) to ensure on-time execution.
Own budget management: forecasting, tracking spend vs. plan, managing vendors and contractors, controlling scope, and documenting change requests.
Create and deliver client-facing presentations: kickoffs, weekly status updates, risk/issue reviews, and final project readouts; translate complex details into clear narratives.
Coordinate on-site logistics: site readiness, staffing, equipment/materials, shipping, access/security requirements, participant flow, and contingency planning.
Manage and support project team members (internal staff, contractors, and vendors): set expectations, assign work, track deliverables, remove blockers, provide feedback, and ensure accountability.
Ensure data quality and compliance with study requirements (consent, privacy/PII handling, documentation standards).
Maintain rigorous project documentation and reporting (status reports, action logs, risk registers, budget trackers, timeline updates).
Identify risks early and drive mitigation (no-shows, site constraints, equipment failures, vendor delays), escalating with clear options and recommendations.