Assistant General Manager - Retail
Job Description
Assistant General Manager
Retail Department
Midwest Shooting Center
Full-time | $50,000–$60,000 per year (base + performance incentives)
About Us
Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.
Position Overview
As an Assistant General Manager, you’ll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. You’ll oversee inventory, pricing, staff training, and performance accountability—building a high-functioning retail team that consistently meets and exceeds company standards.
What You’ll Do
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Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
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Oversee the full retail lifecycle—from inventory intake and pricing to replenishment and accuracy.
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Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.
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Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.
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Manage firearm transaction accuracy, including FFL transfers and 4473 form completion.
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Monitor retail pricing, margin performance, and replenishment timing.
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Partner with Guest Services to identify and communicate membership and training opportunities.
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Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.
What Success Looks Like
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Retail and range revenue and profitability grow consistently.
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Inventory is accurate, compliant, and well-managed.
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Retail team members are trained, knowledgeable, and performance-driven.
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The range is safe, organized, and welcoming to guests.
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Errors in 4473 forms and compliance documentation are minimized.
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Retail and range operations directly support membership and training growth.
Who You Are