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Job Description
Position Summary:
The Crew Resources Coordinator provides operational and administrative support to all Flight Operations business segments.
Key Responsibilities:
Responsible for documentation of Risk Assessment processes with Flight Crews, and coordinating defined activities based on risk scores
Actively coordinate all flight following and flight tracking activities in near real-time, using flight following software, in conjunction with the Dynamic Aviation Safety Management System (SMS) and initiate emergency response if needed
Provide flight following updates for all international ferry flights
Assist with the development, automation, and daily maintenance of Systems Operations Center (SOC) operational reporting
Serve as the point of contact for operational questions
Update, maintain and issue company electronic flight bags (company iPads)
Maintain NVG certification and keep record of issuance
Maintain and administer all subscriptions that support flight operations activities (Garmin, contract fuel, flight tracking, etc.)
Assist with aircraft Garmin database updates
Perform flight log data entry and Flight Operations Software (FOS) reconciliation with pilots, Aircraft Records department, and the Payroll department
Enter pilot records in personnel folders, FOS, and the FAA’s Pilot Record Database (PRD)
For Defense personnel: maintain personnel records, coordinate all contractual onboarding activities, track computer-based training (CBT) requirements, track travel expenses, schedule all training, maintain deployment schedule
Manage the crew house: coordinate personnel residence schedule, maintenance, and cleaning
Coordinate and issue airfield Notice to Airmen (NOTAMs)
Other duties as assigned
Required Qualifications
Highschool diploma
Proficiency in all Microsoft Office products
Demonstrated effectiveness through self-discipline, teamwork, and communications skills
Strong attention to detail and organizational skills
Ability to multi-task and work in a fast-paced environment
Preferred Qualifications
Some college preferred
Aviation background
Additional Requirements
Prolonged periods of sitting at a desk and working on a computer
Occasional standing, walking, bending, or reaching within the office environment and on aircraft
Ability to lift and move items up to approximately 10–20 pounds (e.g., files, office supplies)
Working Conditions
Work schedule expectation: regular office hours with rare flexibility needed for weekend and evening coverage
