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Job Description
- Lead and mentor a team of UX researchers, fostering their growth and development.
- Develop and execute a comprehensive user research roadmap for our AI models, aligning with product priorities and business goals.
- Design and oversee a wide range of research studies, including usability testing, user interviews, surveys, and contextual inquiries, to gather insights into user needs, behaviors, and pain points.
- Evaluate the quality of AI output in relation to user instructions, and identify common failure modes or areas where the AI misunderstands user intent.
- Define and refine the research methodologies and processes used by the team to ensure high-quality, impactful research.