- Deliver customer training, technical presentations, and application guidance to support successful use of SCIENION technologies after installation.
- Serve as the primary scientific contact for application questions, troubleshooting, workflow optimization, and problem solving in the field.
- Support customers and internal teams with technical documentation, training materials, and accurate records of support activities.
- Collaborate closely with service, support, development, and commercial colleagues to relay customer feedback and improve customer experience.
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Remote Field Application Scientist (m/f/d) – Paris or French-German Border Region
RemotePosted 4 days ago
remote
Job Description
Ihre Aufgaben
Ihr Profil
- Bachelor’s degree in biomedical engineering, biotechnology, microfluidics, materials science, analytical chemistry, or a related field.
- Hands-on experience in areas such as single cell processing, NGS, mass spectrometry, medical diagnostics, or biosensor development is highly desirable.
- Strong scientific communication and training skills, with the ability to explain complex applications to diverse customer audiences.
- Independent, proactive, solution-oriented mindset with willingness to travel extensively and support customers across multiple countries.
- Experience in a customer-facing scientific role such as applications support, field support, technical service, or customer training.
- Ability to work confidently across biology, chemistry, physics, and engineering topics.
- Fluent English and French required; additional European languages are a strong advantage.
- Commercial awareness and business understanding, while remaining focused on after-sales support and customer success.
Wir bieten
- Competitive salary and benefits package.
- Work with cutting-edge technologies in a dynamic, international setting.
- High autonomy and direct impact on customer success, scientific adoption, and service quality.
- Professional development through exposure to diverse applications, customers, and global markets.