Event Assistant
Job Description
About Us
Join a Team That’s Anything But Ordinary
At High Spirits Hospitality, we don’t just host events—we create unforgettable experiences. What began in a garage as a small bartending business has evolved into a powerhouse of hospitality brands, including Liquid Catering, Events at Judson Mill, The 405, Bravo1 Protection, and High Spirits Events. With 40 full-time and over 100 part-time team members, we produce more than 1,000 events a year—and we’re just getting started.
We believe in delivering exceptional customer service and building a team culture that’s nothing short of REMARKABLE.
Our Values:
We are...
Radically Inclusive
Embracing Individuality
Making Life Fun
Active Learners
Responsible Citizens
Keepin' It Real
Ahead of the Curve
Bold
Leading with Heart
Exceeding Expectations Everyday
Job Purpose
Our Event Assistant is a growth-focused hybrid role that blends planning support, client communication, and event-day leadership. It’s a great fit for someone who wants to build a career in hospitality and events by learning both sides of the business: how remarkable events are planned and how they are executed on-site. This role offers the opportunity to develop quickly, contribute meaningfully, and take real ownership of both administrative and event-related work.
What You’ll Own
Own timely client communication, administrative follow-through, and accurate updates across event systems and documents.
Own assigned support tasks for the planning and sales team, including routing information, managing details, and keeping processes moving.
Own polished event-day support on assigned event shifts, including setup, guest experience, and issue escalation.
Own your growth by learning both the planning and execution sides of the business and steadily building toward a higher-level events role.
Key Responsibilities (60% of workload)
Respond to client inquiries and questions by phone and email quickly and professionally, routing requests to the appropriate team members when needed.
Update client notes, timelines, layouts, invoices, proposals, and payment schedules accurately as requested by the planning and sales team.
Schedule client meetings and complete automated CRM tasks so administrative details stay current and organized.
Support vendor approval and tracking processes and help keep event records complete and accurate.
Tour prospective clients through venue spaces and confidently communicate the value of our venues and services.
Assist with sales, planning, reporting, wedding coordination support, errands, and special projects as assigned.
Frequently work event shifts as a wedding coordinator or assistant coordinator, helping ensure seamless execution and timely resolution of client needs.
Venue & Event Management Expectations (40% of workload)
Lead assigned venue shifts from setup through breakdown, supervising staff, overseeing front-of-house flow, and helping ensure events run smoothly, safely, and to company standards.
Serve as the primary on-site point of contact for clients, guests, vendors, and contractors, responding calmly and professionally to changing needs, operational issues, and event concerns.
Monitor vendors, contractors, and staff for safety violations and compliance concerns—particularly in food service, alcohol service, and life safety areas—and address or escalate issues promptly.
Complete physical event work, including setup, breakdown, resets, and cleaning tasks, while staying attentive, flexible, and responsive throughout the event.
Professional Standards & Company Expectations
Take ownership of assigned work, follow through on commitments, and communicate proactively when support or clarification is needed.
Represent High Spirits Hospitality with professionalism and reflect our brand values in your work, communication, decision-making, and service to others.
Communicate quickly and professionally with clients, guests, teammates, vendors, and partners, recognizing that some work-related communication may occur after hours due to the event-based nature of our business.
Handle client, vendor, and employee concerns with professionalism, sound judgment, and timely escalation when needed.
Support a positive, inclusive, and accountable work environment that aligns with our company culture and standards.
Be dependable, solutions-focused, and adaptable as business needs, priorities, and event conditions change.
Use company technology, communication platforms, and digital systems consistently, accurately, and responsibly to complete your work and stay informed.
Submit digital documents, reports, checklists, receipts, and other required records accurately and on time.
Attend required company meetings, trainings, and check-ins as scheduled, and come prepared to actively participate.
Stay well-versed in company offerings, policies, safety standards, and service expectations, and follow updates as they are communicated.
Handle company, client, and employee information with professionalism, discretion, and appropriate confidentiality.
Follow all applicable laws, licensing requirements, and company procedures related to your work, including safety, sanitation, alcohol service, and workplace conduct standards.
Use company property, equipment, and workspaces responsibly and help maintain them in clean, organized, working condition.
Support alcohol service or alcohol-related event duties as needed, in accordance with company policy and applicable law.
Maintain a professional appearance and present yourself in a way that reflects our hospitality standards and brand.
Perform other duties and support additional shifts or assignments as needed based on business needs.
Typical Schedule
As this is an office and event-based job, our Event Assistant is expected to work both in the office and on event. In-office expectations are Tuesday-Thursday, 9AM-5PM as all company and team meetings happen on these days. The venue shift days/times will vary depending on booked events. You can expect to work 1-3 evening/weekend shifts per week, with most of those events running Tuesday-Saturday. You would have most Sundays & Mondays off.
There is some seasonality to the venue portion of this position, with our high season being March-May and September-December. During these times you may work more in the office with the Sales Team.
Success in This Role Looks Like
Client communication is fast, polished, and helpful, and administrative details stay accurate and up to date.
Planning and sales team members can rely on strong follow-through, organization, and attention to detail.
Venue tours, event support, and captain shifts are handled with professionalism, confidence, and a guest-first mindset.
Problems are identified early, communicated clearly, and handled with maturity and urgency.
The team member steadily grows in skill, judgment, and readiness for advancement into a more senior events role.
Advancement
We are committed to developing our team members and creating clear opportunities for growth. Each position includes a customized Career Road Map that outlines the skills, experience, and performance standards needed to advance. We want every team member to understand what growth can look like here—and exactly what it takes to earn it. The natural progression for this role is to grow into an Event Specialist or sales position, though opportunities in other roles or departments may also be available based on business needs and individual strengths.
Compensation & Benefits
This is a non-exempt position that pays $18-$23 an hour depending on the shift and assignment.
May be eligible to receive tips for certain shifts or assignments.
Health insurance stipend through our Blue Cross ICHRA plan.
Eligible to enroll with Palmetto Proactive Healthcare for just $30 a month.
Accrued Paid Time Off and Paid Holidays.
Paid parental leave with a flexible return-to-work program.
Eligible to participate in our Employee Referral Bonus programs.
Weekly pay.