Administrative Operations / Sales Support Specialists

Job Id:  416 # of Openings:  1

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• Field Timesheets Management and Payroll Support
  • Receive and review weekly timesheets from employees
  • Track missing timesheets and coordinate with field personnel to obtain timely submissions
  • Verify hours worked, identify discrepancies, and communicate with employees regarding corrections
  • Enter and adjust time records within the BOSS Timesheets portal
  • Maintain payroll documentation and audit records
• Employee Onboarding & Compliance
  • Coordinate all new hire paperwork and onboarding documentation
  • Process and track AAIM background checks and client-specific background screenings
  • Schedule and monitor pre-employment drug screens
  • Provide employees with testing locations and instructions
  • Ensure all onboarding and compliance requirements are completed prior to employee start-date
• Equipment Ordering, Distribution & Asset Tracking
  • Coordinate shipment of equipment to employees
  • Activate and deactivate software licenses, subscriptions, device access, and other company-issued technology based on employee status
  • Create and manage FedEx shipping labels and tracking information for returns
  • Follow up on outstanding equipment and ensure recovery of company assets
• Phone & Office Administration
  • Answer and manage incoming calls through the company Teams phone system
  • Screen, route, and prioritize calls to appropriate personnel
  • Return missed calls and respond to general inquiries
  • Assist applicants, employees, clients, and vendors with routine requests
• Employment Verification & Employee Support
  • Process employment verification requests
  • Respond to employee inquiries regarding onboarding, payroll, benefits contacts, and company procedures
  • Assist employees with various administrative needs

• Business Development Support and Sales Process Training
  • Support Business Development Managers with proposals, customer follow-up, account research, and other sales-related administrative needs as requested
  • Develop and cultivate working relationships with key customer contacts to better support BDMs and gain practical exposure to customer communications and relationship management
  • Work closely with BDMs to understand the unique needs, expectations, and requirements of their customers while providing timely and professional administrative support and follow-up
  • This role will serve as a structured training opportunity to learn QualSafe’s unique market niche, service offerings, customer base, available resources, proposal processes, pricing considerations, and closing strategies, with the goal of eventually transitioning to a full-time Business Development Manager role with QualSafe in the future.