Customer Quality Technician - Level 3

Overview Do you want to join a team that's changing the world

Do you have a strong background as a Customer Quality Technician – Level 3

Then we're looking for you

Check out the job description and apply now

Put your skills to meaningful use, gain unique experience, and work with world-class team members with diverse backgrounds and expertise who share the same vision

Join the PECNA team today

Summary: Join us at Panasonic Energy as we expand to De Soto, Kansas, where we’re building the world’s largest lithium-ion battery factory

This is an exciting opportunity to grow your career while contributing to the future of electric vehicles

As part of our team, you’ll help push the limits of battery technology, enhancing performance and efficiency in sustainable transportation

Our state-of-the-art facility, just outside the Kansas City Metro, will be a hub for innovation in green energy solutions

If you're passionate about sustainability and eager to contribute to the electric vehicle revolution, we invite you to be part of our dynamic team

Join us and make a meaningful impact on the future of energy and transportation

Job Summary: The Customer Quality Technician – Level 3 supports the testing and evaluation of lithium-ion batteries to ensure product quality, safety, and reliability, with a focus on meeting customer

This role performs routine laboratory testing, accurately records and communicates results, and assists in basic investigation of customer and internal quality issues

The technician works under established procedures and guidance from senior team members to support timely resolution of quality concerns and continuous improvement efforts while ensuring adherence to defined processes, safety standards, and quality

Essential Duties: Functional Operations: Perform routine performance and safety testing on lithium-ion cells according to established specifications and procedures Operate and maintain laboratory equipment (e.g., charge/discharge units, environmental chambers, and measurement tools) within the functional area Follow Standard Operating Procedures (SOPs) for safe handling, testing, storage, and disposal of lithium-ion batteries Accurately collect and document test data and observations Performance Optimization & Continuous Improvement: Support continuous improvement initiatives focused on defect reduction and process efficiency Identify and report basic trends, anomalies, or inconsistencies in test results Assist in root cause investigations and corrective action activities under guidance Training & Team Support: Train and mentor technicians at the same or lower level within the functional area Support onboarding and knowledge sharing of standard processes and procedures Cross-Functional Collaboration & Communication: Collaborate with cross-functional teams (e.g., Engineering, Manufacturing, Quality) to identify and resolve issues in a timely manner Communicate test results and quality concerns clearly and accurately to team members Quality, Safety, & Compliance: Support proper implementation of processes and procedures to ensure compliance with industry standards, regulatory

, and customer specifications Follow all safety protocols and properly utilize required Personal Protective Equipment (PPE) Uphold 6S initiatives and ensure area cleanliness is maintained to safety and operational standards Ensure compliance with company policies and quality management systems Ability to work all scheduled shift hours Supervisory

: None Travel Requirement: None Education, Certifications, and Licenses: Required: High school diploma, GED, or 2 years of prior experience in functional area Preferred: Associate or Bachelor’s degree in a technical field (e.g., Engineering, Quality, Industrial Technology) Essential

: 2+ years of related work experience in quality inspection, testing, or a manufacturing environment Basic understanding of mechanical and/or electrical principles Ability to follow detailed instructions and work in a structured laboratory or manufacturing environment Strong attention to detail and accuracy in data collection and reporting Basic problem-solving skills and ability to escalate issues appropriately Effective verbal and written communication skills Familiarity with basic measuring tools and inspection techniques Must have working-level knowledge of the English language, including reading, writing, and speaking English Alignment to Panasonic’s seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude) Preferred

: 4+ years of experience in a quality or testing role within a high-volume manufacturing environment (automotive or battery industry preferred) Exposure to lithium-ion battery testing or similar technical lab environments Basic knowledge of quality systems (e.g., ISO 9001, IATF 16949) Experience with basic data tracking tools or systems (e.g., Excel, LIMS, or similar) Personal Protective Equipment (PPE)

: To ensure health and safety in the workplace and for employee protection, wearing PPE is required and includes equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, and a full hazmat suit that includes a respirator

A respirator fit test will be required based on functional area

Physical Demands: Physical Activities: Percentage of time (equaling 100%) during the normal workday the employee is required to: Sit: 10% Walk: 45% Stand: 45% Required Lifting and Carrying: Rare (<1%), Occasional (1-33%), Frequent (34-66%), Continuous (67-100%) For this position, the required frequency is: Up to 10 lbs.: Occasional Up to 20 lbs.: Occasional Up to 35 lbs.: Occasional Team-lift only (over 35 lbs.): Rare The foregoing description is not intended and should not be construed to be an exhaustive list of all

, skills, efforts, or work conditions associated with the job

It is intended to be an accurate reflection of the general nature and level of the job

In addition, employees are expected to participate in cross-training and may be assigned

in other areas as business needs evolve

: Meet Panasonic Energy

At Panasonic Energy, you'll do work that matters as we are dedicated to transforming the world through the acceleration of sustainable energy

By producing safe, high-quality lithium-ion batteries, you become part of a team that plays a crucial role in creating technologies that move us

This is an exciting time to join us as we expand our operations to De Soto, Kansas and build the world's largest lithium-ion battery factory

We will provide you with the opportunity to experience career growth in more ways than one

As an innovative thinker, you'll thrive here, as we continually push the boundaries of lithium-ion battery technology and production capabilities to enhance efficiency and performance in EVs

Being part of Panasonic Energy means positively contributing to society, aligning with our commitment to building a better world through sustainable energy solutions

We care about what you care about, fostering an environment where your contributions make a meaningful impact on the future of energy and transportation

Join us and be part of a team that values your work, encourages innovation, and actively contributes to a positive societal impact

In addition to an environment that is as innovative as our products, we offer competitive salaries and

We Take Opportunity Seriously: At Panasonic Energy, we are committed to a workplace that genuinely fosters inclusion and belonging

Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an

employer

We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience

If you are actively looking or starting to explore new opportunities, submit your application

Where You'll Be: For our onsite roles, Panasonic Energy is committed to fostering an ideal working environment that goes beyond the conventional

We understand the significance of moments that matter in your onsite experience, and we prioritize creating a workspace that not only promotes productivity but also ensures a fulfilling and positive work atmosphere

Join us at Panasonic Energy, where your onsite presence is valued, and we strive to make each moment count in your professional journey

& Perks - What's In It For You: Panasonic Energy prioritizes total well-being and offers comprehensive

options to support physical, emotional, financial, social, and environmental health: Highly inclusive and class-leading healthcare options to include family planning, mental health, and pet insurance Employee assistance programs that support total well-being with complimentary session offered each and every month Company-matched and fully vested 401K retirement program that starts immediately from date of enrollment Annual bonus program, High5 employee recognition and awards platform, quarterly and annual employee recognition Simplified access to self-guided and representative-supported short and long-term financial wellness and retirement planning Educational Assistance & Reimbursement Program Inclusion programs and associated employee resource groups that promote representation and belonging Leadership, career, and mentorship development programs opportunities at all levels across the organization Collaborative and motivating culture routed in continuous personal and professional growth and much more

Supplemental Information: Pre-employment drug testing is required

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law

All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation

Due to the high volume of responses, we will only be able to respond to candidates of interest

All candidates must have valid authorization to work in the U.S. without restriction

Thank you for your interest in Panasonic Energy Corporation of North America

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