Customer Service Rep

The Customer Service Representative position will be responsible for customer service, office administration and sales support. 

Responsibilities:

• All general office administrative functions including answering phones and routing to the appropriate person, filing, and general office organization.
• Enter data and import quotes into the computer system.
• Generate BOLs using RedWood and contacts carriers to schedule pick-ups.
• Confirm order status, shipments, and delivery dates and times to customers. 
• Will be required to perform all other duties as assigned.

Qualifications:

• High school diploma or equivalent, required.
• One year of office experience, preferred.
• Exceptional communication/organizational skills. 
• Experience working Microsoft Office Products, preferred.

Benefits: At The Bay Family of Companies, we believe in taking care of our employees. We offer a comprehensive and competitive benefits package designed to support the health and well-being of our employees & their families. 

• Health benefits to include medical, dental and vision insurance. A wellness program with incentives. 
• Financial security with a 401(k) with a generous company match, a Health Savings Account option, and life & disability insurance for unexpected events. 
• Work-Life balance supported by a generous amount of paid time off and holidays to recharge.
• Additional perks include employee discounts, company events and recognition programs.

***This employment advertisement is not applicable to individuals who reside in the states of California or Colorado.***