Training Specialist

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

The Training Specialist I supports the delivery and execution of training programs within assigned departments. This role coordinates and implements training activities, maintains training matrices and schedules, supports cross‑training plans and training scrums, and ensures accurate training documentation.

The Training Specialist I partners with management and subject matter experts to implement, standardize, and improve training materials, and verifies employees are current, competent, and compliant.

The Training Specialist I also identifies, trains, and mentors hands‑on trainers

This role may also support new‑hire orientation, training lab preparation, and hands‑on employee training.

Essential Duties:

•Identify areas for improvement within department processes and training. Assess department training needs and identify gaps or improvement opportunities

•For New Employe Orientation (NEO), assist with preparing and executing on new employee orientation lab focused training.

•Coordinate with training coordinators and subject matter experts to standardize laboratory training

•Publish training modules in Master Control

•Design, implement, and maintain department training programs and materials

•Oversee training matrices, training schedules, job code structures, and training scrums

•Coach and mentor hands‑on trainers and support trainer development

•Partner with management and SMEs to improve and standardize training

•Support onboarding, retraining, and quality‑driven training initiatives

•Provides technical training to help employees gain proficiency within assigned tests and to build expertise that preserves business continuity

•Perform hands on training as needed.

•Manage the various training projects identified for your department and meet necessary deadlines.

• Complete training for all levels of trainers at Nelson Labs and guide these roles within their assigned department(s).

•Continually develop training skills by attending external or internal training sessions on training and development methods.

•Stay current with regulatory, technical, and scientific information required for your department training.

•Conduct train-the-trainer and mentoring sessions for hands on trainers.

•Assist with quality investigations to identify, design, develop, and implement training to improve quality, address department quality trends and regulatory findings, and CAPA training needs.

•Know and follow applicable regulatory requirements, company policies and procedures.

•Know, follow, and instruct on section best practices.

•Complete required training on time.

•Attend work regularly and reliably.

Job Requirements:

•Basic understanding of project management tools (e.g. Gantt Charts, Planner, Trello, Agile, SCRUM, RACI, KPIs).

•Excellent organizational, time management, and problem solving skills.

•Ability to priortize tasks, manage deadlines, and maintain attention to detail in a fast-paced, dynamic environment.

•Self-motivated and works independently

•Computer skills: knowledge of Microsoft Office, email and internet usage; knowledge of PowerPoint or other learning technologies

•Training and Presentation skills

•Strong written and verbal communication skills.

•Soft skills – ability to work with people, approachability and provide constructive feedback

•Mentoring, hands-on training, materials development, and presentation skills

•Knowledge of ADDIE or other training development models

•Effectively collaborate with SMEs, leaders, and other staff to meet the training and development needs

•Team-orientation and cross-functional work aptitude

•Change advocate

•Ongoing progressive education and certification in training disciplines

•Must be disciplined in holding high training standards

Work Environment:

• This job operates in a professional office and laboratory environment.

• This role routinely uses standard office equipment such as computers, keyboards, computer mouse, telephones, photocopiers, projectors and file cabinets.

• Noise level of the training areas may be louder than normal due to lab equipment. Temperatures in various lab spaces visited by trainers may be above 95 degrees and below 32 degrees.

• Possibility exists for exposure to biological and chemical hazards, exposure to carcinogenic compounds and other environmental aspects, which may be considered unfavorable. Employees are expected to follow Biosafety and Chemical Hygiene policies, practices and procedures

• Trainers will be required to wear lab appropriate attire and (at least) basic lab PPE (lab coat and safety glasses). Additional lab PPE may be required based on testing and materials used during testing (cleanroom gowns, respirators, masks, gloves, etc.). Trainers in laboratory departments will also use general lab equipment such as pipettes, hoods, microscopes, etc.

Physical Requirements:

• Requirements to stand and traverse to various office and lab locations and sit at a computer workstation will vary.

• Occasional push and pull tasks with one or both hands.

• Able to use lab equipment (manipulate small hand tools, push heavy carts and cages full of lab supplies).

• Bending, stooping, crouching, crawling and climbing.

• Ability to have full body movement required.

• Ability to lift, carry, push and/or pull, shake or press on a frequent basis.

• Must be able to work while wearing personal protective equipment such as safety glasses,

goggles, face shields, gloves, lab coats and personal protective equipment deemed

necessary to protect testing and to protect employees from various solutions, wastes, etc.

• Must be able to lift and/or move up to 45 pounds.

Travel may be required for short term training assignments.

Education and experience requirements:

Bachelor’s degree with some applicable experience

Or

AA/AS or equivalent with 1 year applicable experience

Or

High School Diploma or equivalent, with 3 years applicable experience

• Lab experience strongly preferred.

• Demonstrated proficiency in training employees

• Upon hire, completion of all levels of Nelson Labs internal trainer online courses is required.

Sotera Health goes to market through its three best-in-class businesses – Sterigenics®, Nordion® and Nelson Labs®. Sterigenics is a leading global provider of outsourced terminal sterilization and irradiation services for the medical device, pharmaceutical, food safety and advanced applications markets. Nordion is the leading global provider of Co-60 and gamma irradiators, which are key components to the gamma sterilization process. Nelson Labs is a global leader in outsourced microbiological and analytical chemistry testing and advisory services for the medical device and pharmaceutical industries.