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ACES Leader Development, AU Learning Programs
Melbourne, Victoria, AUSPosted 1 months ago
Full-timeonsite
Job Description
This role owns the design and delivery of academy learning experiences, the development and relaunch of the Quriosity technical learning platform, and the exploration of alternative learning solutions across Australia Operations, spanning Fulfilment Centres (FC), Delivery Stations (AMZL), and Sort Centres (SC).
This is currently an unfilled role with interim coverage provided by other seats. The role spans three interconnected areas: Academy Facilitation (in-person and virtual sessions), Alternative Learning Solutions (LMS platforms and VR for leader and technical training), and Technical Solutions Development (Quriosity platform relaunch and learner passport system).
Key job responsibilities
• Academy sessions are delivered on time, to standard, and adopted by the business
• The Quriosity platform and learner passport are successfully relaunched and actively used
• Alternative learning solutions (LMS, VR) are evaluated with clear recommendations made to the team
• Stakeholders trust you to own delivery across facilitation and technical development workstreams
• Risks are surfaced early, trade-offs are clear, and delivery is sustainable
• Learning solutions measurably improve Safety, Quality, and Operational Performance
A day in the life
At Amazon, leaders are developed through practical, scalable, and embedded learning. In this role, you will design and facilitate academy sessions for frontline and senior leaders, lead the relaunch of the Quriosity platform and learner passport system, and explore emerging solutions such as LMS platforms and VR to enhance leader and technical training at scale.
You will work across program areas simultaneously, managing both facilitation delivery and platform development workstreams. You are expected to work independently, bring the right stakeholders into the conversation, and ensure learning experiences are engaging, accessible, and embedded into standard work.
You will regularly work with partner teams, SMEs, Operations leaders, and technical teams, and engage with vendors and platform providers where required.
This role owns the design and delivery of academy learning experiences, the development and relaunch of the Quriosity technical learning platform, and the exploration of alternative learning solutions
- 3+ years of team management experience
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience in data mining, data management, reporting, and SQL queries
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
This is currently an unfilled role with interim coverage provided by other seats. The role spans three interconnected areas: Academy Facilitation (in-person and virtual sessions), Alternative Learning Solutions (LMS platforms and VR for leader and technical training), and Technical Solutions Development (Quriosity platform relaunch and learner passport system).
Key job responsibilities
• Academy sessions are delivered on time, to standard, and adopted by the business
• The Quriosity platform and learner passport are successfully relaunched and actively used
• Alternative learning solutions (LMS, VR) are evaluated with clear recommendations made to the team
• Stakeholders trust you to own delivery across facilitation and technical development workstreams
• Risks are surfaced early, trade-offs are clear, and delivery is sustainable
• Learning solutions measurably improve Safety, Quality, and Operational Performance
A day in the life
At Amazon, leaders are developed through practical, scalable, and embedded learning. In this role, you will design and facilitate academy sessions for frontline and senior leaders, lead the relaunch of the Quriosity platform and learner passport system, and explore emerging solutions such as LMS platforms and VR to enhance leader and technical training at scale.
You will work across program areas simultaneously, managing both facilitation delivery and platform development workstreams. You are expected to work independently, bring the right stakeholders into the conversation, and ensure learning experiences are engaging, accessible, and embedded into standard work.
You will regularly work with partner teams, SMEs, Operations leaders, and technical teams, and engage with vendors and platform providers where required.
This role owns the design and delivery of academy learning experiences, the development and relaunch of the Quriosity technical learning platform, and the exploration of alternative learning solutions
- 3+ years of team management experience
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
- Experience implementing repeatable processes and driving automation or standardization
- Experience in data mining, data management, reporting, and SQL queries
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.