
General Manager - W Hotel, Manchester
Job Description
General Manager – W Manchester
Opening Summer 2027
The Opportunity
W Manchester is set to open in Summer 2027, bringing the bold, design-led energy of the W Hotels to one of the UK’s most vibrant and culturally influential cities.
We are seeking a lifestyle-driven, commercially astute General Manager to lead this landmark opening—someone who understands how to build relevance within a city, and can position W as a social and cultural destination from day one.
This role requires a leader who will be present in the city, shaping the narrative, building relationships, and curating a hotel experience that resonates with both local communities and international guests.
This is a rare opportunity to define a flagship lifestyle hotel from the ground up.
Key Leadership Accountabilities
As General Manager, you will:
- Lead the full pre-opening lifecycle – from concept and planning through to launch and post-opening stabilisation
- Position W Manchester in the market – establishing it as a leading lifestyle destination within the city’s social and cultural landscape
- Drive commercial performance – with a strong rooms-led mindset, maximising demand, rate, and market share
- Champion the W brand – ensuring a bold, distinctive, and locally relevant interpretation of the brand ethos
- Partner with ownership and Marriott International to deliver aligned commercial, brand, and operational outcomes
- Build and lead a high-energy leadership team, fostering a culture of creativity, accountability, and performance
- Activate the hotel as a social hub – curating programming, partnerships, and experiences that connect the hotel to the city
What We Are Looking For
Experience & Capability
- Proven leadership experience within lifestyle, luxury, or design-led hospitality brands
- Strong understanding of the UK city hotel market, with clear ability to operate and build presence in Manchester
- Demonstrated success in positioning a hotel within a competitive urban market
- Pre-opening General Manager experience strongly preferred, or significant involvement in a major opening or repositioning
- Strong commercial acumen, particularly within rooms-driven environments
- Experience working with third-party or leased F&B concepts is advantageous
Leadership Profile
- A visible, city-facing leader who builds influence both inside and outside the hotel
- Entrepreneurial mindset with the ability to move at pace and make confident decisions
- Strong stakeholder capability, particularly with ownership and brand partners
- Proven ability to attract, inspire, and retain high-performing teams
Lifestyle Fit
- Deep affinity with the W lifestyle ethos – creative, expressive, and culturally connected
- Passion for music, fashion, design, and nightlife, with the ability to translate this into a compelling guest experience
- Highly present and engaged within the local market, acting as an ambassador for the hotel and brand
Why Join W Manchester
This is an opportunity to open one of the most anticipated lifestyle hotels in the UK and to leave a lasting mark on both the brand and the city.
At Marriott International, you will be part of a global leader in hospitality, with access to world-class brands, development opportunities, and a culture built on creativity and performance.
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Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.