Critical Start

Most MDR providers send alerts and call it coverage, but security teams don't need more notifications. They need action. Critical Start is a Managed Detection and Response (MDR) provider built for outcomes.

We combine expert analysts and clear service-level agreements to deliver speed, accuracy, and transparency. We reduce noise with precision alert handling. Threats are escalated to our analysts. Non-threats are resolved with full context.

Every alert is classified and every decision is visible in a unified timeline. You always know what’s happening and why. Our SOC is staffed 24x7x365 with analysts trained to act fast.

We guarantee a 10-minute notification for critical alerts and a 60-minute mean time to respond for all alerts. These SLAs are contractual, not vague promises. We integrate directly with the tools you already use.