Extend

Extend helps brands turn shopper behavior into operational and financial advantage.

Our platform transforms post-purchase customer data into real-time intelligence, allowing merchants to dynamically tailor policies and experiences across delivery, returns, exchanges, and product protection.

By differentiating customers based on value and risk, Extend helps brands reward their best customers, reduce fraud and abuse, protect margins, and increase lifetime value — without manual intervention.

Extend is backed by strategic investors including SoftBank, PayPal, AMEX, and Nationwide at a valuation exceeding $1.5 billion.