Sales Officer

Sales Officer

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Senior Key Accounts Manager Ecommerce

Location:

Asia Pacific, India, Maharashtra, Greater Mumbai

Work Location:

Hybrid

What you will do

Responsible for managing key e-commerce accounts and driving business growth across leading online marketplaces. The role requires strong commercial acumen, operational excellence, and the ability to collaborate with multiple internal and external stakeholders to ensure seamless execution of business plans.

Key Responsibilities

- Account Management

Manage and grow key e-commerce accounts including platforms and strategic online partners

Drive achievement of sales, revenue, and profitability targets for assigned accounts.

Monitor account performance and identify opportunities for business growth.

- Business Planning & Analytics

Analyze sales trends, category performance, and marketplace dynamics to recommend growth initiatives.

Support annual, quarterly, and monthly business planning processes.

Develop actionable insights from performance data and translate them into business recommendations.

- Operations & Execution

Coordinate with supply chain, customer service, finance, and marketing teams to ensure smooth business operations.

Monitor inventory availability, order fulfillment, listing health, and promotional execution.

Ensure timely resolution of operational issues impacting account performance.

-Claims & Commercial Management

Manage marketplace claims, deductions, and reconciliations.

Coordinate with finance and platform stakeholders for claim settlement and dispute resolution.

Maintain strong controls around commercial agreements and account profitability.

-Stakeholder Management

Build strong relationships with key contacts across e-commerce platforms.

Collaborate effectively with cross-functional teams to deliver business objectives.

Act as the primary point of contact for assigned accounts.

Desired Candidate Profile

Experience

1–3 years of experience in Sales, Key Account Management, E-commerce, Modern Trade, or related commercial roles.

Prior exposure to FMCG, Beauty, Personal Care, Healthcare, or Consumer Goods categories is an advantage.

Skills & Competencies

Excellent stakeholder management and communication skills.

Strong proficiency in Microsoft Excel and PowerPoint.

Ability to work in a fast-paced, cross-functional environment.

Strong verbal and written English communication skills.

Education

MBA or Postgraduate qualification in Sales, Marketing, E-commerce, or Business Management will be preferred.

Key Success Metrics

Achievement of sales and growth targets.

Account profitability and commercial hygiene.

Timely claim closure and reconciliation.

Operational excellence (inventory, availability, fulfillment).

Quality of stakeholder relationships and execution effectiveness.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.