Health Information Management Technician

Your experience matters  

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As the Health Information Management Technician joining our team, you’re embracing a vital mission dedicated to making communities healthier ^®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. This role is 100% on site in Wilson, NC.

More about our team 

Our Information Technology and Systems team plays a vital role in supporting patient care and hospital operations by ensuring technology systems, infrastructure, and digital services run efficiently and securely. In this fast-paced environment, team members collaborate across departments to support daily operations, lead technology initiatives, and drive continuous improvement. Success in this role requires strong leadership, problem-solving, communication, and a commitment to delivering reliable, innovative technology solutions that positively impact both staff and patient experiences.

How you’ll contribute 

As the Health Information Management Technician, you will excel in this role: 

• Review medical records for completeness and accuracy, identifying, tracking, and resolving chart deficiencies in accordance with regulatory standards and medical staff requirements.
• Assign documentation deficiencies to appropriate providers and monitor completion to ensure timely closure and compliance with Joint Commission and hospital standards.
• Support physician documentation workflows, including dictation system support, monitoring late dictations, and assisting with record completion and follow-up.
• Perform health information management functions including scanning, indexing, filing, retrieval, and maintenance of medical records within the electronic health record (EHR).
• Process and release medical records to physicians, patients, hospitals, and external agencies in accordance with HIPAA regulations and release of information guidelines.
• Provide clerical and administrative support, including answering phones and assisting physicians, patients, families, and healthcare staff while maintaining strict confidentiality.
• Assist with data entry, reporting, and recordkeeping functions, including vital records processes such as birth certificate entry, while supporting overall HIM department operations.

Schedule: Full-Time; Days.

Why join us  

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: 

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees. 
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. 
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. 
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). 
• Professional Development: Ongoing learning and career advancement opportunities. 
• Free travel and entertainment discount program to ensure you enjoy your time away from work. 

What we’re looking for  
 

• High school diploma or equivalent required.
• Experience in Health Information Management or release of information (ROI) practices preferred.
• Strong critical thinking skills with the ability to analyze information and make sound decisions.
• Demonstrated ability to exercise decisive judgment and prioritize tasks effectively.
• Ability to work independently with minimal supervision while maintaining accuracy and productivity.
• Comfort working in a fast-paced, high-volume, and potentially stressful healthcare environment.
• Ability to maintain professionalism, confidentiality, and take appropriate action when handling sensitive information.
  
   

More about Wilson Medical Center 

Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities. Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community. Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more. 

EEOC Statement 

“Wilson Medical Center is an Equal Opportunity Employer. Wilson Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” 

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran