Job Description
myPlace Health is built around a simple but powerful belief: older adults deserve the support they need to live safely, independently, and with dignity in their own communities. As a PACE (Program of All Inclusive Care for the Elderly) organization backed by SCAN Group, myPlace Health brings together customized medical care, social activities, and daily support for participants and their families – all under one roof.
Our centers are more than healthcare facilities. They are vibrant community hubs where participants are known by name, valued, and supported as whole people. Behind that experience is a dedicated, interdisciplinary team working together to coordinate care, remove barriers, and improve quality of life for some of the most medically and socially complex populations.
For employees, myPlace Health offers the opportunity to do deeply meaningful work in a highly collaborative setting. Team members are encouraged to contribute innovative ideas, and grow alongside a mission that prioritizes compassion, respect, and impact. The result is a culture where people feel connected—to their colleagues, their participants, and the communities they serve.
At myPlace Health, work is more than a job. It’s a shared commitment to honoring what matters most.
**Los Angeles preferred. This role may require the individual to be in the office 1-2 days a week for stakeholder collaboration**
We are seeking a highly skilled and experienced Technical Product Manager to drive the development and enhancement of our healthcare solutions, with a strong focus on Microsoft Dynamics, Power Apps, Copilot Agents and healthcare interoperability.
This role partners cross functionally with clinical, operational, and technology teams to drive the development and delivery of AI enabled product capabilities grounded in real business needs and healthcare constraints.
Responsibilities:
Drive the definition and execution of AI enabled product initiatives that support clinical workflows, care coordination, and operational efficiency
Work with stakeholders to collect and combine business and clinical requirements through standard discovery and Agile methods during the transition to AI-driven product development.
Translate traditional requirements into AI ready product artifacts, including problem statements, success criteria, prompt concepts, evaluation criteria, and guardrails
Support teams in evolving from deterministic feature delivery toward AI enabled feature development that incorporates experimentation, iteration, and evaluation
Participate hands on in rapid prototyping and early validation of AI driven concepts to reduce risk and improve product outcomes
Collaborate closely with engineering and data partners to manage backlogs, prioritize work, and deliver AI enabled features incrementally
Help define and refine human in the loop workflows to ensure AI features are usable, trustworthy, and appropriate for healthcare settings
Ensure solutions align with healthcare regulations, industry standards, and interoperability frameworks such as HL7 and FHIR
Gather and analyze user feedback and performance signals to inform continuous product improvement
Develop clear product documentation, including user stories, acceptance criteria, and supporting materials
Keep up with developments in healthcare, PACE, and AI trends that influence product delivery and regulatory compliance.
Qualifications and Experience:
4–7 years of experience as a Technical or Platform Product Manager, preferably in building care coordination solutions and other clinical applications
Experience with Microsoft‑based platforms and tools strongly preferred, including Copilot, Copilot Studio (Agentic Designs), and Azure‑based services
Strong understanding of clinical workflows, care coordination processes, and crafting technical solutions that support those processes
Working knowledge of clinical data and healthcare interoperability standards, including EDI, HL7, FHIR, and EHR integrations
Strong communication and stakeholder management skills across technical and non‑technical audiences
Experience working with vendors to develop solutions and manage delivery timelines and quality
Familiarity with EMR, CRM, Claims, and other healthcare systems and data exchange paradigms
Microsoft AI tooling experience preferred, with some familiarity with Azure technology principles; Azure Fundamentals Certification a nice to have
Clear communicator who can bridge business, technical, and clinical perspectives
Ability to translate complex business needs into clear technical requirements and maintain prioritization of product backlogs with a value‑based approach
Understanding of healthcare compliance requirements, including HIPAA
Knowledge of patient engagement platforms and care management solutions
Experience working closely with engineering and vendor teams in Agile delivery environments
Tuberculosis Screening Policy
To ensure the health and safety of our members, if you are selected for this position, your job offer with SCAN will be contingent on providing proof of Tuberculosis screening upon hire or providing proof of a negative screening within the last year. If you have a disability/medical reason or sincerely held religious belief that prevents you to provide information required in this policy, SCAN will initiate and engage in the interactive process to evaluate what, if any, reasonable accommodations may be available.
What's in it for you?
Base salary range: $106,200 to $153,705 per year
A performance bonus program
Medical, Dental, Vision coverage
Generous paid-time-off (PTO)
11 paid holidays per year, plus 1 additional floating holiday
Excellent 401(k) Retirement Saving Plan with employer match.
Robust employee recognition program
Robust Wellness Program
Tuition reimbursement
An opportunity to become part of a team that makes a difference to our members and our community every day!
#LI-MM1