Focus Group Leader - International Miscellaneous Medical & Life Sciences
Job Description
General Job Title: Focus Group Leader – International Miscellaneous Medical & Life Sciences Division: Specialty Risks Key Relationships: Brokers, own staff, underwriters, claims, coverholders, external clients and suppliers Job Summary: To direct and manage the International Miscellaneous Medical & Life Sciences teams and products within Healthcare
To deliver and execute the annual business plan, set and direct forecasts
To underwrite an International Miscellaneous Medical & Life Sciences account within the Healthcare team and provide counsel and advice on underwriting and market issues
Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand
Key Responsibilities: Focus Group Leader: Responsibility for management of the International Miscellaneous Medical & Life Sciences team including business planning and underwriting, and with responsibility for the International Miscellaneous Medical & Life Sciences products
Develop and implement business strategies for the teams in agreement with the Head of Healthcare Plan, direct, co-ordinate and maintain the team to achieve business objectives and target profitability
Monitor the portfolio and take corrective measures if necessary to ensure long-term profitability
Ensure that own and team activities comply with all relevant company, regulatory and legal requirements
Encourage, motivate and manage direct reports
Deliver team responsibilities as delegated by the head of Healthcare
Provide proactive oversight of International Miscellaneous Medical & Life Sciences underwriting and related functions within the Healthcare team
Active member of the Healthcare management team
Underwriting: Develop and underwrite a profitable portfolio of International Miscellaneous Medical & Life Sciences business as part of the Healthcare team
Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing
Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level
Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable
Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the International Miscellaneous Medical & Life Sciences account
Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks
Comply with Beazley’s underwriting control standards for business written through Lloyd’s, Beazley’s subsidiaries or Beazley’s internal MGAs
Develop a good working relationship with the claims managers on this class of business
Client Management: Advise, assist and service clients on insurance and risk matters to ensure clients’ satisfaction
Foster positive relationships with clients to get a mutual understanding of both their and Beazley’s needs
Maintenance of good business relationships with brokers
Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients
Team Leadership: As a Beazley Manager, you are expected to: Provide leadership, direction and support to the team
Foster a spirit of inclusion, teamwork and unity that reflects Beazley’s overall workplace culture, values and appreciation of the benefits of diversity
Act as a manager, mentor and coach to direct reports to enable them to fulfil their potential and ensure continuous development of them and their wider team
Ensure direct reports are supported in contributing to the delivery and achievement of the overall team and business objectives
Provide effective performance feedback on a regular basis, ensuring employees are recognised and rewarded for their contribution
Conversely, providing timely feedback to address poor performance, taking disciplinary action as appropriate
Maintain transparent and effective communication through department meetings, one-to-one meetings, email etc
Encourage knowledge sharing and effective delegation to minimise key person dependencies
Work with other team managers ensuring team resources overall are effectively utilised and people are appropriately challenged
Encourage direct reports to think proactively about their careers, signposting development and stretch opportunities for strong performers where possible
Work with People & Sustainability as appropriate to escalate performance concerns ensuring set objectives are clear and measurable and progress is tracked accordingly
General Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley
Develop best practice and disseminate business and class knowledge within the International Miscellaneous Medical & Life Sciences and Healthcare team
Work with peers within Healthcare and Specialty Risks to maximise business opportunities and profitability within the department
This will include but not be limited to sharing market information, marketing sources and cross selling opportunities
Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability within the Group
Production of presentations and marketing literature as required
Production of business plans/research documents for the International Miscellaneous Medical & Life Sciences account as required
It is important that within all your interactions both internally and externally you adhere Beazley’s core values – Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers
We also expect Beazley employees to: Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct
Undertake training on Beazley policies and procedures as delivered by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system
Display business ethics that uphold the interests of all our customers
Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs
Comply with any specific responsibilities necessary for your role as outlined by your line manager, the People & Sustainability or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas
This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management
Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system
These may include membership of any Beazley committees or working groups
Personal Specification: Skills & Abilities: General commercial and financial knowledge Possess underwriting ability Accurate and numerate Computer skills – good working knowledge of MS Office, advanced Excel skills Strong analytical skills with attention to detail Able to communicate effectively with others, both verbally and in writing Motivational skills, team worker as well as able to work on own initiative Ability to manage time, meet deadlines and prioritise Good people management skills Knowledge & Experience: General commercial and financial knowledge Extensive experience in insurance industry Extensive experience of Miscellaneous Medical & Life Sciences underwriting Thorough knowledge of underwriting policy, philosophy and practice Advanced knowledge of underwriting processes and systems Client service experience Aptitude & Disposition: Results focused, self-motivated, flexible and enthusiastic Professional approach to interact successfully with managers/colleagues/external suppliers Team worker as well as able to work on own initiative Customer focused, with a strong ethic of service and fairness to the customer