Civic Engagement Manager
Job Description
The Civic Engagement Manager leads the planning, coordination, budget oversight, and execution of Gwinnett County's signature Civic Engagement programs, including Gwinnett 101, Citizens Academy, Gwinnett Youth Commission, and county-wide cultural and heritage celebrations. This position will be developing, implementing, and evaluating civic engagement strategies and initiatives that increase resident participation, expand inclusive outreach, and strengthen public trust and transparency in local government. The incumbent will also be serving as the primary liaison between Division Director, Board of Commissioners' initiatives, and internal County departments, residents, and external community stakeholders, ensuring alignment, coordination, and advancement of county-wide civic engagement priorities.
Essential Duties
- Directly supervising program staff and providing strategic leadership, performance management, coaching, and operational direction to ensure high-quality delivery of civic education and community engagement initiatives
- Overseeing planning and execution of large-scale public programs and events serving diverse county residents
- Developing strategic outreach initiatives tied to the CESI mission to expand participation across diverse and historically underrepresented communities
- Building and maintaining partnerships with schools, nonprofits, civic organizations, faith-based groups, and community leaders
- Coordinating cross-departmental collaboration to support public engagement initiatives
- Monitoring program budgets, purchasing procedures, vendor payments, and compliance requirements
- Evaluating program outcomes and participation trends, identifying opportunities to expand and strengthen programming, and preparing performance reports and recommendations for leadership
- Ensuring compliance with County policies, procedures, and applicable regulations
- Representing Gwinnett County at community meetings, public forums, and civic events to present information and engage residents
- Facilitating civic education sessions, youth leadership programming, and community engagement outreach events
- Delivering presentations and program updates to County leadership, advisory groups, and community partners
- This job may require on-call rotation and emergency after hours, weekends, and/or holidays.
The grade for this position is 103. Salary will be dependent on education and experience.
Effective 4/11/2023, this position is eligible for the Employee Referral Program.
Minimum Qualifications
- Bachelor's degree in public administration, public policy, communications, education, social work, business management, business administration or a closely related field AND
- Three years of progressively responsible experience in community engagement, civic management, business administration or related fields, including two years' experience as a manager
- An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above will also be considered.
- Five years of progressively responsible experience in community engagement, civic programming, public sector outreach or closely related field, including a minimum of two years' experience as a manager.
For information related to position-specific essential duties, knowledge and skills, and physical requirements, please click here.
Note: The class specifications listed on this website are not the official class specifications for Gwinnett County and are subject to change.
For more information about this department, please click here.About Gwinnett County
Welcome to Gwinnett County Government
Gwinnett County Government is an award-winning employer that believes in investing in its employees by providing corporate level benefits, a wellness program, professional development opportunities, career advancement, and more
Careers with impact
Gwinnett County sets the standard as a dynamic, vibrant community where all people can enjoy economic opportunities, safe neighborhoods, plentiful greenspace, and recreational facilities. We are committed to hiring those who share our dedication to making life better for our residents and business owners. The culture of superior service that our employees have created reflects that standard and helps staff, residents, and stakeholders remain vibrantly connected.
Exceptional benefits
Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program (Spouses can participate, too!), onsite employee wellness center, longevity pay, tuition reimbursement, and more. The value of Gwinnett County benefits can be up to 49 percent of an individual’s total compensation.
World-class community
More than a million residents make up Gwinnett’s diverse community. The County is located just 45 minutes from Hartsfield-Jackson Atlanta International Airport and 30 minutes from downtown Atlanta. Georgia Highway 316 reduces travel time to the University of Georgia to 25 minutes.
Gwinnett County is an award-winning employer!
- Atlanta’s Healthiest Employer by Atlanta Business Chronicle
- Green Communities Platinum Certification for Gwinnett County from the Atlanta Regional Commission
- Top 100 Healthiest Workplaces in America by Springbuk and PR NewsWire and more!
Vision
Gwinnett is the preferred community where everyone thrives!
Mission
Gwinnett proudly supports our vibrantly connected community by delivering superior services.
Values
Integrity: We believe in being honest, building trust, and having strong moral principles.
Accountability: We believe in stewardship, transparency, and sustainability.
Equity: We believe in fairness and respect for all.
Inclusivity: We believe in engaging, embracing, and unifying our communities.
Innovation: We believe in continual adaptation of technology, process, and experience.
Hiring Process
Gwinnett County is an Equal Opportunity Employer. For more information regarding our hiring process, please click the links below:
Gwinnett County is committed to creating a diverse workforce. As an Equal Opportunity Employer, we prohibit discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender (identity and expression), sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.