Director Release Management

Here’s why you will love it here:
• Recognition Programs and Rewards
• Excellent health care options, including medical, dental, and vision
• A people-first culture
• Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
• Perks at work: Employee Pricing platform
• Employee Assistance Program that supports your physical and mental well-being.
• Paid Vacation Time and Paid Sick Days
• 401(k) program with company match
• Tuition reimbursement programs
• Numerous learning and advancement opportunities
• And more!

The Director, Release Management will be joining the Technical Product Management team to provide leadership and expertise in building the best-in-class technology software and products. Our Technical Product Management team plays a critical role in shaping the technology strategy and operations of HGV product offerings introduced to the market. S/he will be responsible for defining, building, and overseeing product capabilities to address identified market and business needs or customer requests.

This is both a highly strategic and tactical role requiring the ability to accomplish goals through influence and collaborative leadership.

Project Management

• Responsible for end-to-end delivery of Projects and Products. Use Agile, Waterfall or Hybrid approach as needed to ensure projects and products have the governance, control and oversight needed to successfully deliver.

• Demonstrate ownership and accountability for your projects and products whilst empowering your teams to deliver.

• Use extensive SDLC expertise and experience to work closely with Product Managers, Scrum Masters, QA, Testing and Engineering to deliver the required functionality and value aligned to the Product Roadmap

• Use appropriate tools and metrics to demonstrate the end-to-end throughput of requirements, features, epics and user stories from initiation to production 

• Collaborate effectively with teams across IT, Business and Vendors to ensure the successful delivery, from planning to hypercare, of Products and Projects

• Ensure projects are completed On Time, In Full, With Quality, On Budget. Define, track and mitigate risks and issues. 

• Provide accurate, concise and focused status reporting including up to C-level

• Develop and maintain metrics to measure and report on project and release management effectiveness

• Work to ensure adherence to HGV defined Release & Project Management policies, procedures and standards

• Manage, lead, and support a team of Project / Release Managers and Scrum Masters to ensure delivery of software products

• Support the continuous improvement of Project & Release Management process to increase efficiency, quality and success

Leadership

• Lead, support and coach Snr Release Managers under your line management responsibility. Ensure they have the tools, expertise, support and guidance to succeed and develop within their roles

• Demonstrate, by example and on a daily basis, the leadership qualities valued by HGV including collaboration, strategic & long term thinking, relationship & team building, coaching & mentoring, and effective decision making

• Support the Snr Director, Release Management in driving forward process enhancements, shared team successes and strategic initiatives. Act as a delegate when needed, especially when the Snr Director is not available

• Foster a culture of collaboration, continuous improvement, and customer focus

Stakeholder Management

• Understand and manage to stakeholder expectations to ensure successful Product delivery 

• Prepare and conduct C-Level and Executive Level Sponsor updates and provide the appropriate status information for budget, schedule, scope, resource, quality, risks

• Partner with teams to create and implement Release Communication Plans and conduct ongoing reviews with all impacted parties

Financial / Resource Management

• Create and track against financial plans and ensure product budgets and forecasts are timely and accurate 

• Develop and manage resource plans to ensure optimal resource allocation and productive team performance 

• Identify, manage and report on pre-defined KPIs / metrics

Specific Job Knowledge, Skill and Ability

• Excellent communication skills both verbal and written

• Ability to analyze financial data, manage budgets, forecasts 

• Excellent interpersonal and leadership skills to build trust and confidence to motivate and influence others 

• Strong problem-solving skills; Adapts willingly to change

To fulfill this role successfully, you must possess the following minimum qualifications and experience: 

• Fifteen (15) plus years of successfully managing Projects and Products in a fast-paced environment