Security Operations Manager – HH Health System
Job Description
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Job Summary
DSI Security Services is seeking an experienced and dynamic Security Operations Manager to support the HH Health System throughout North Alabama.
This leadership position oversees security operations across multiple healthcare facilities, ensuring the safety of patients, visitors, employees, and property while maintaining exceptional customer service standards. The Security Operations Manager will lead a team of Security Supervisors and Security Officers, partner closely with hospital leadership, and ensure compliance with healthcare security best practices and DSI operational standards.
This is an excellent opportunity for a motivated leader who thrives in a fast-paced environment and is passionate about developing teams, building client relationships, and driving operational excellence.
Key Responsibilities
- Oversee daily security operations across assigned Huntsville Hospital Health System facilities.
- Serve as the primary liaison between DSI leadership and hospital administration.
- Lead, coach, and develop Security Supervisors and Security Officers to ensure exceptional performance and professional growth.
- Ensure all security personnel maintain compliance with DSI policies, post orders, and healthcare security standards.
- Manage staffing, scheduling, payroll review, and coverage planning to ensure proper staffing levels.
- Conduct site inspections, quality assurance audits, and performance evaluations.
- Respond to incidents, emergencies, employee concerns, and client requests in a timely and professional manner.
- Assist with recruiting, interviewing, onboarding, and retention efforts.
- Monitor operational metrics and develop action plans to improve performance, reduce overtime, and increase employee engagement.
- Ensure accurate reporting and documentation of incidents, investigations, personnel actions, and operational activities.
- Foster a culture of professionalism, accountability, customer service, and safety.
Preferred Experience
- Healthcare security experience.
- IAHSS certification or willingness to obtain certification.
- Experience managing contract security operations.
- Experience with employee coaching, performance management, and client relationship management.
Why Join DSI Security Services?
- Competitive Salary
- Medical, Dental & Vision Insurance
- Paid Vacation & Holidays
- Life Insurance
- 401(k)/403(b) Retirement Plan
- Career Advancement Opportunities
- Ongoing Leadership Development
- Opportunity to work within one of the region's premier healthcare systems
- Supportive leadership team dedicated to your success
Required Screenings
- Criminal Background Check
- Motor Vehicle Record (MVR)
- Drug Screening
If you are a motivated leader who is passionate about security, customer service, and team development, we encourage you to apply today and become part of the Huntsville Hospital Health System security leadership team.
Join DSI Security Services and help protect what matters most while building a rewarding career with a company committed to excellence.