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Brown Brothers Harriman

Innovation Product Designer

BostonPosted Yesterday
FULL_TIMEremote

Job Description

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships.  We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

About Us 

We are on a mission to rebuild how financial services firms create, manage, and execute their data integrations and transformations. Today that process stretches across multiple teams, tools, and handoffs - slow to build, expensive to maintain, and nearly impossible to change. We collapse it into a single AI-native platform that business users can operate without writing a ticket, while engineering teams retain the governance and security controls they require. We're growing our founding team now. 

 

About the Role 

As our Innovation Product Designer, you'll join as an early design hire and own end-to-end design across the platform. You'll work directly alongside the Head of Design to shape how financial services users interact with data integrations and transformations - designing interfaces that make complex workflows feel approachable and building the visual trust that enterprise customers require. 

This is a hands-on role with real ownership. You'll take features from discovery through high-fidelity Figma deliverables to implementation support - running your own user research, contributing to the design system, and collaborating directly with engineers on what ships. Financial services users are experienced, detail-oriented, and skeptical of tools that look good but don't work. The bar for craft is high. 

 

Responsibilities 

Product Design 

  • Own end-to-end design for product features - research and ideation through high-fidelity design and implementation support 

  • Design intuitive interfaces for integration configuration, transformation building, workflow monitoring, and results exploration 

  • Create clear UX for communicating AI outputs - confidence levels, transformation previews, and error states that help users build appropriate trust in AI-generated results 

  • A fierce defender of user needs and the jobs to be done, all while making high-judgment UX tradeoffs - especially around AI interaction patterns, information density, and user types.   

  • Contribute to and maintain the design system in Figma — components, tokens, and patterns 

AI-Specific UX 

  • Design interaction patterns for AI-assisted transformation building - streaming outputs, accept/reject/edit flows, and progressive disclosure of complex results 

  • Handle the unique challenge of designing for non-deterministic AI outputs - where the same input may produce different results each time 

  • Design feedback mechanisms that capture user corrections and improve AI quality over time 

Data-Intensive Interfaces 

  • Design for complex, data-dense environments - integration configuration screens, transformation preview panes, execution monitoring dashboards, and audit log views 

  • Balance information density with clarity - our users need depth, but the interface should never feel overwhelming 

Research & Collaboration 

  • Plan and conduct usability tests and user interviews with financial services personas; synthesize findings into design decisions 

  • Work directly with engineers and the Technical Product Manager to ensure design quality through to production 

  • Flag technical feasibility issues early in the design process; prototype in code when needed 

 

Requirements 

Experience 

  • 5+ years professional product design 

  • Has designed features end-to-end for web applications in production 

Portfolio (Required) 

  • Must demonstrate end-to-end design for complex web applications 

  • B2B, data-heavy, or workflow products are the highest signal - consumer-only portfolios are a weak fit 

  • Must show both interaction design quality and visual design craft 

Technical & Design Skills 

  • Expert Figma proficiency - components, variables, auto-layout, prototyping; produces high-fidelity, handoff-ready deliverables independently 

  • Strong interaction design - thinks in flows, states, and edge cases 

  • Strong visual design sensibility - typography, spacing, color, and information hierarchy 

  • User research skills - can plan and run usability tests and user interviews independently 

  • Technical fluency - can communicate with engineers about implementation details and flag constraints early 

 

Nice to Have 

  • Financial services, fintech, or data platform design background 

  • Experience designing data visualization, dashboards, or analytics interfaces 

  • AI or ML product design experience - familiarity with streaming interfaces, confidence indicators, and human-AI interaction patterns 

  • Ability to prototype in code (HTML/CSS, Angular, or similar) 

  • Experience with motion and interaction design for complex state transitions 

  • Startup experience as an early or founding designer 

 

Why Join Us 

Category-defining work - AI-native data integration and transformation for financial services doesn't exist yet. You'll help build it from the ground up. 

Enterprise backing, startup speed - The credibility, domain expertise, and runway of an established enterprise combined with the pace of a startup. This is an unusual opportunity. 

Foundational team - be among the first in-house hires. You'll set architecture, culture, and standards - not inherit them. 

Competitive package - Market-rate salary and comprehensive benefits. Equity is available for select roles. Poland-based team members receive private healthcare (Medicover or Luxmed), Multisport card, home office setup budget, and professional development budget. 

   

Salary Range

Salary Range

MA: $100,000 - $150,000 base salary + annual target bonus

NY: $105,000 - $155,000 base salary + annual target bonus

BBH and its affiliates' compensation program includes base salary, discretionary bonuses, and profit-sharing. The anticipated base salary range(s) shown above are only for the indicated location(s) and may differ in other locations due to cost of living and labor considerations. Base salaries may vary based on factors such as skill, experience and qualification for the role. BBH's total rewards package recognizes your contributions with more than just a paycheck—providing you with benefits that enhance your experience at BBH from long-term savings, healthcare, and income protection to professional development opportunities and time off, our programs support your overall well-being. 


 

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development—so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice—creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another. 

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often—pushing the boundaries of innovation.  As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits, philanthropy, approach to sustainability or how we support you to thrive personally, physically and financially.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.
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