Job Description
Required Travel :Minimal
Location: :[[reqLocation]]
Who are we?
Amdocs helps the world’s leading communications and media companies deliver exceptional customer experiences through reliable, efficient, and secure operations at scale. We provide software products and services that embed intelligence into how work runs across business, IT, and network domains –delivering measurable outcomes in customer experience, network performance, cloud modernization, and revenue growth. With our talented people, and more than forty years of experience running mission-critical systems around the globe, Amdocs runs billions of transactions daily. Our technology is relied on every day, connecting people worldwide and advancing a more inclusive, connected world. Together, we help those who shape the future to make it amazing. Amdocs is listed on the NASDAQ Global Select Market (NASDAQ: DOX) and reported revenue of $4.53 billion in fiscal 2025. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Acts as a liaison among stakeholders, communicate and implements recommended solutions in the relevant domains and practices.
What will your job look like?
- You will be responsible to evaluate and recommend a configuration that maximizes software capabilities.
- You will be expected to gather the requirements and analyze client needs and gaps
- During the Construct phase of a project, you will prepare documents and specifications that describe the configuration changes
- You will be responsible to configure the solution using relevant tools or system applications based on the solution definition and customer requirements.
- You will also be in involved in the creation, execution and maintenance of detailed and accurate test plans.
- You will support the preparation of functional and technical training.
- You will support the resolution of configuration/ implementation-related issues if and when they arise.
- You will support configuration solution during a project's lifecycle (development, testing, post production)
All you need is...
- A university degree in Computer Science, Information Systems or equivalent Engineering degree
- Basic programming and/or scripting skills
- Basic SQL Knowledge
- Familiarity with Amdocs Ordering or Amdocs Billing Software an advantage
- Good Unix Knowledge
Extra Credit:
- Configuration success in other products in the industry would be considered an advantage
- Previous experience in implementation of commercial packages (e.g. SAP, Oracle, Success Factors, JAM) related to the communication industry is also advantageous
Why you will love this job:
- You will be working within an extremely diverse and multi-cultural environment, and a fast growing and dynamic organization
- You will be provided with a rare learning opportunity within an experienced team, working on high end technology and solutions.
- You will be working on market leading software for the telecommunications industry