Reservations Agent - KSA National

The Reservations Agent is responsible for handling guest reservation inquiries, processing bookings, and providing exceptional customer service to maximize room revenue and guest satisfaction. The role serves as the first point of contact for potential guests and ensures all reservations are accurately recorded while promoting the resort's facilities, services, and special offers.   • Handle incoming reservation requests via phone, email, website, and online travel agents (OTAs). • Process room reservations accurately and efficiently in the Property Management System (PMS).