Hospital Durable Medical Equipment Liaison
Job Description
Join BayCare as a Hospital DME Liaison
📍 Location: Largo, FL
🏥 Facility: BayCare Health System, Education Outreach Services – HomeCare
🕒 Shift: Days | 8:30 AM – 5:00 PM
📅 Schedule: Full-Time
📄 Status: Non‑Exempt | Remote Work: Not eligible
About BayCare
At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community‑based hospitals, a long-term acute care facility, home health services, outpatient centers, and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.
Role Overview
As a Hospital DME Liaison, you will serve as the primary point of coordination for patients being discharged with durable medical equipment (DME) and home oxygen. You will work closely with hospital staff, care coordination teams, and external partners to ensure timely delivery of equipment and a seamless discharge process.
Key Responsibilities
- Serve as the main point of contact for hospital staff coordinating DME and home oxygen at discharge
- Collaborate with Care Coordination and hospital teams to facilitate timely DME delivery prior to discharge
- Utilize Cerner, HC+, and other EMR systems to manage and track patient orders
- Coordinate with external DME vendors to ensure proper documentation and delivery of equipment
- Partner with Customer Service teams to support timely order fulfillment and reduce delays
- Support seamless patient discharge workflows to help reduce readmissions
- Manage inventory for hospital DME supply areas
- Maintain clear communication between internal teams, vendors, and patients
- Perform other duties as assigned
Qualifications
🎓 Education – Required
- High School Diploma or GED
🎓 Education – Preferred
- Associate’s degree (in lieu of required experience)
Experience
- Required: 1 year of experience in a healthcare environment
- OR 2 years of customer service experience
- OR 6 months of experience with Cerner and HC+ systems
🎓 Licensure – Required
- Valid Florida Driver’s License
Total Rewards & Benefits
BayCare offers a competitive total rewards package, including:
- Medical, Dental & Vision Insurance
- Paid Time Off (PTO)
- 401(k) Match + Annual Contributions
- Tuition Reimbursement
- Annual Performance Appraisals & Team Bonus Program
- Community discounts & wellness resources
Additional Requirement
- This position requires Level II background screening through the Florida Care Provider Background Screening Clearinghouse (AHCA)
Take the Next Step
Join BayCare and play a critical role in supporting safe, efficient patient discharges and continuity of care.
👉 Apply today to become a Hospital DME Liaison!
BayCare is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply.