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Job Description
Job Id:
3872
# of Openings:
1
Triage & Care Coordination
Scope of Practice:
This role practices under physician supervision. The Medical Assistant does not perform injections of PRP, fillers, or biostimulators; all injectable procedures are performed by the physician or physician Assistant. Triage and patient education are delivered per physician-approved protocols, with clear escalation pathways for clinical decision-making.
Minimum Qualifications:
Physical Demands:
RENEW Medical Assistant
Company Overview
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Job Summary
The RENEW Medical Assistant is a cornerstone of the patient experience in an elevated, concierge-style longevity practice. Working in close collaboration with the physician, physician Assistant, and Patient Coordinator, the Medical Assistant guides patients through every stage of their 12-month journey: intake, assessment, diagnostics, procedural support, triage, and care coordination. This role is ideal for a Medical Assistant with experience in aesthetics, wellness, or hormone replacement therapy who is energized by a collaborative, team-based environment, brings a growth mindset, and wants to help build the future of regenerative aesthetics.
Key Responsibilities:
Patient Experience & Intake
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10 states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.
Job Summary
The RENEW Medical Assistant is a cornerstone of the patient experience in an elevated, concierge-style longevity practice. Working in close collaboration with the physician, physician Assistant, and Patient Coordinator, the Medical Assistant guides patients through every stage of their 12-month journey: intake, assessment, diagnostics, procedural support, triage, and care coordination. This role is ideal for a Medical Assistant with experience in aesthetics, wellness, or hormone replacement therapy who is energized by a collaborative, team-based environment, brings a growth mindset, and wants to help build the future of regenerative aesthetics.
Key Responsibilities:
Patient Experience & Intake
- Conduct patient intake, including health history review, medication and supplement reconciliation, and documentation in the EMR.
- Deliver a warm, white-glove patient experience consistent with RENEW's concierge standard at every touchpoint.
- Lead recurring wellness visits, reinforcing each patient's personalized plan and tracking progress toward goals.
- Clinical Assessments & Diagnostics
- Obtain and document vital signs.
- Perform body composition analysis (SECA) and grip strength testing.
- Capture VISIA facial skin analysis imaging.
- Perform phlebotomy with a high degree of proficiency; collect, label, and process specimens for standard and advanced functional lab panels.
Procedural Support
- Prepare treatment rooms and assist with setup, reconstitution, and mixing of regenerative aesthetic products (e.g., Sculptra, hyperdilute Radiesse, PRP/PDGF) under physician direction.
- Assist the physician and PA during procedures and support post-procedure patient care and education.
- Maintain inventory, sterilization, and safety standards for all clinical supplies and equipment.
Triage & Care Coordination
- Triage patient questions regarding hormone therapy, supplements, and peptides using clinical judgment and physician-approved protocols, escalating to the PA or physician when indicated.
- Coordinate care across the patient journey: lab draws, follow-up visits, results review scheduling, and program milestones, ensuring every patient stays on track.
- Provide patient education on protocols, pre- and post-procedure care, and lifestyle recommendations within the approved education library.
- Partner with the patient coordinator and clinical team to continuously improve workflows and the overall patient experience.
Scope of Practice:
This role practices under physician supervision. The Medical Assistant does not perform injections of PRP, fillers, or biostimulators; all injectable procedures are performed by the physician or physician Assistant. Triage and patient education are delivered per physician-approved protocols, with clear escalation pathways for clinical decision-making.
Minimum Qualifications:
- Proficiency in phlebotomy and specimen handling. (required)
- BLS Certification required
- Strong clinical documentation skills and comfort with EMR systems. (required)
- Thorough understanding of HIPAA and patient privacy standards. (required)
- Experience in aesthetics, medical spa, dermatology, wellness, functional medicine, or hormone replacement therapy. (preferred)
- Familiarity with body composition analysis, skin imaging, or longevity-focused diagnostics. (preferred)
- Experience in a concierge, membership-based, or cash-pay practice model. (preferred)
Physical Demands:
- Standing or walking for extended periods of time.
- Ability to periodically lift objects or equipment up to 35 lbs.
- Moderate pushing, pulling, and reaching to prepare and turn over treatment rooms.
- Ability to observe details at close range, hear normal conversation levels, and maintain hand dexterity.
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