Corporate Account Manager

About AXA: AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them

As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance

We support millions of customers worldwide, helping them navigate life's uncertainties with confidence

AXA Global Healthcare offers global healthcare support and protection to individuals and businesses in more than 200 countries, building on over 55 years of experience through its international hubs

Job overview: AXA Global Healthcare (AGH) are looking for a Corporate Account Manager to proactively manage, retain and develop a portfolio of Global Corporate Clients to contribute to the growth of our business and that of our insurance partners

In this role, you’ll play a pivotal role in understanding client needs, developing tailored solutions, and ensuring the successful delivery of our products and services

Key responsibilities: Cultivate positive, valuable business-to-business relationships to achieve retention targets and negotiate renewals that benefit clients, AGH, and insurance partners

Build and maintain strong multi-contact relationships with corporate clients, internal experts at AGH, and intermediaries to maximize retention and identify opportunities for additional products and services

Develop collaborative working relationships across departments such as Sales, Marketing (including mentoring/buddying), Customer Service, Commercial, Provider Management, and Finance, aligning activities with strategic and operational priorities

Share ongoing feedback from customers, intermediaries, and the market with team members and the wider organization to influence and improve proposition development

Maintain in-depth knowledge of AGH’s products, partner offerings, and competitive landscape, staying informed about trends within the corporate employee benefits and healthcare sectors to provide proactive client advice

Proactively inform clients about legislative requirements and compliant local solutions to ensure adherence and best practice

Influence and drive cross-team activities to ensure a consistent, collaborative approach in delivering client solutions and achieving business goals

Stay updated on marketplace developments and leverage insights to enhance client consultations and strategic decision-making

Work arrangements: At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers

You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future

Away from home means attending the office, visiting clients or attending industry events

We know that some candidates may be discouraged from applying if they don't meet every requirement

If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply

Your skills & experience: Demonstrated success in managing and developing International Private Medical Insurance (IPMI) accounts within a consultative, service-oriented sales environment, with experience working across UK and European markets

Strong commercial and strategic acumen, complemented by a solid understanding of the corporate business landscape and international client needs

In-depth knowledge of a broad range of health insurance products offered by AGH, as well as those available in the wider marketplace

Proven ability to build and maintain robust relationships with internal teams, clients, intermediaries, professional bodies, and healthcare professionals, leveraging extensive network management skills

Customer-centric approach with excellent questioning, listening, and communication skills, including strong presentation abilities both verbally and in writing

Effective influencing and negotiation skills, with a track record of securing successful outcomes in complex discussions

Broad international private medical insurance experience, with familiarity working within the insurance and healthcare sectors or with their partners in corporate sales, brokerage, or from a competitor insurer

Experience managing UK and European clients, with some travel required to meet clients face-to-face across different regions

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom

How to apply: To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV

We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics

If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge

For our support, please send an email to [email protected]

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date. #LI-Hybrid