Customer Service Representative

Position Overview: The Customer Service Representative (CSR) position is responsible for providing high quality, consistent and efficient service to our customers through daily interaction with clients, sales representatives, production members, and co-workers.   The Customer Service Coordinator will be dedicated to working closely with customers and support our National Account Sales Team. Candidates will become knowledgeable with the production processes and capabilities to ensure they are providing excellent customer service to both internal and external customers. This person will be interacting with customers relative to the placement of orders, pricing, deliveries, complaints, and technical recommendations.