Job Description
About Mynt
Mynt is an all-in-one corporate card and spend management platform on a mission to reinvent business banking. By combining smart software with cards and payments infrastructure, we remove manual, time-consuming admin from how companies manage spending.
We’re growing fast across the Nordics and have secured significant funding to support our continued expansion in Sweden and internationally.
Mynt is a tech-first, product-driven company where teams are empowered to solve real problems and build things that matter. We’re a licensed e-money institution, card issuer, and payment processor, operating under the supervision of the Swedish Financial Supervisory Authority. Through strong partnerships with leading players such as Fortnox and Nordea — and many more on the way — our solutions are now live across all Nordic countries.
Joining Mynt means helping shape both a category-defining product and a company that’s still early in its journey. With 100+ colleagues (and growing), we’re building teams that value ownership, momentum, and customer impact.
About the Role
Mynt is currently looking for a customer success associate to join our growing team. Our mission is to have the most satisfied customers and we are looking for a strong relationship-builder. We are a small team, and you would work closely with our other team members as well as interact directly with our customers. We are constantly growing and developing, so all that limits you is your own potential.
You will be involved in the day-to-day operations of the business, interact with our customers, and deliver top-notch service. You will work with different projects where you will research and conduct market analysis to support decision making. You will be a part of the Customer Success team located in Stockholm and have a central role of the team to understand our product and offering.
This is a full-time position and you will report to the Head of Customer Success. The role will be located at our office in Stockholm.
What you’ll be up to:
Help onboard and support our customers
Build strong relationships with our partners
Be 2nd line support to our partners
Together develop and improve ways of working with customer satisfaction
Structure your own work and help develop our processes
Help our customers use Mynt at full potential, with everything from integrations, best practice to training opportunities
With time also help onboard new colleagues
What you bring to the table:
Passion for customer care and customer service
Passion for helping businesses grow and curiosity about the tech industry
Highly effective and professional communication skills in written and verbal communication
Fluent in Swedish and English
Bonus points if you have a technical background or experience in IT support, as you may also handle occasional technical inquiries
What we can offer you:
Be part of an amazing team in a fast growing scale-up
Work closely with a fun and high performing team
Great compensation model and career path
A chance to shape your own development and responsibilities based on your passion and interest
The position will be filled as soon as we find a suitable candidate. Please reach out to us as soon as possible if you believe this for you!