Health Program Manager 2

This position is responsible training, supervising, and assigning tasks to a team of eligibility specialists in our AIDS Drug Assistance Program and our Ryan White Part B program. This position interacts with clients, case managers, enrollment agencies, program sponsors, and pharmacies to address enrollment related issues and is also responsible for producing enrollment related reports and data gathering. This position handles, resolves and takes ownership of internal and external customer problems. Additionally they provide support to staff who may need to escalate complex cases and concerns. This position must be able to maintain confidentiality and provide quality, non-stigmatizing services to persons living with HIV.