Associate - Property Management

Join Henley & Partners - Unlock Your Potential!
 

As the leading global citizenship and residency advisory firm for over two decades, we specialize in helping our clients navigate the complex landscape of investment migration and citizenship planning.

Why choose Henley & Partners? Here's what sets us apart:

• Global Impact: Join a company that makes a tangible difference in people's lives. Our work enables individuals and families to broaden their horizons, access new opportunities, and secure a brighter future through alternative citizenship and residency options.
• Cutting-Edge Expertise: Be part of a team of industry pioneers and experts who are at the forefront of the investment migration field. We provide innovative solutions and leverage our extensive network of international partners to deliver exceptional service to our clients.
• Dynamic and Diverse Culture: Immerse yourself in a truly global environment. With more than 40 offices spanning across continents, we foster a multicultural and inclusive workplace where ideas are valued, collaboration thrives, and personal growth is encouraged.
• Continuous Learning: We believe in investing in our employees' professional development. At Henley & Partners, you'll have access to ongoing learning opportunities, training programs, and industry conferences that will enhance your skills and expand your knowledge.
• Impactful Projects: Join us in working on high-profile projects that shape the future of investment migration. From advising governments on citizenship-by-investment programs to assisting high-net-worth individuals in achieving their global mobility goals, your work will have a direct impact on our clients and the industry.
• Work-Life Balance: We recognize the importance of maintaining a healthy work-life balance. Enjoy flexible working arrangements and benefits that support your well-being, ensuring that you can thrive both personally and professionally.

...but that's enough about us, let talk about you!
 

The Associate - Property Manager will be reporting to the Real Estate Team Manager. The incumbent will contribute to the front line team by providing a world-class client experience whilst focusing on property management services connected to property sales and leasing.


Main Responsibilities
- Enhanced Client Experience from first point of contact.
- Ensure consistent self-development with knowledge of the Maltese property market.
- Acquire time lines and requirements from all visiting clients.
- Co-ordinate and liaise with local service providers for property management.
- Liaise and coordinate inventories/property inspections, making sure all properties onboarded are to Henley clients' standards.
- Liaise and coordinate clients' arrivals whilst staying in their leased/purchased properties and assisting with any property issues during their stay.
- Coordinating maintenance issues with landlords and or contractors according to the property agreements.
- Source services and properties according to client requirements.
- Understand property management requirements and tailor solutions that offer excellent value.
- Interface with key stakeholders through multiple channels; mail correspondence, telephone and email to ensure enhanced service delivery.
- Deliver a diligent and timely service that will require flexibility to address tasks outside of your core role as and when they arise.
- Oversee the termination process for property leases, ensuring all necessary documentation is completed and the property is successfully handed over.
- Conduct annual reconciliations of utility accounts with landlords to ensure accurate billing.
- Coordinate and oversee all aspects of internet installations, from initial scheduling with clients and providers to on-site attendance to ensure successful setup.
- Maintain and update client files for all purchased properties, ensuring data accuracy and compliance.
- Generate and issue invoices for all renewed agreements, ensuring timely and accurate billing.


Key Skills and Experience
- Client relationship or client-facing experience, customer service.
- Maltese and English Language Speaking and Writing skills.
- Client Hosting and relationship-building skills.
- An ability to recognise and respond to diverse thinking styles, learning styles, cultural qualities and a global mindset.
- Working on own initiative whilst part of a young, energetic team in a fast-paced environment.
- 1 - 2 years of experience in property management or a similar environment.
- PC Literate-Extreme attention to detail.
- Driving License.
- Knowledge of Maltese roads and towns is a must.
- Basic knowledge of local property building structures/procedures, e.g., Water & Electricity systems.


Personal Qualities
- The ability to build and maintain lasting relationships with both internal and external clients is essential, whilst being expected to work alongside local service providers, real estate agents and developers.
- A strong work ethic and the ability to address multiple tasks in a short time frame and to meet strict deadlines are required, as is a general understanding of the workings of the Company and the property market in Malta.
- Hands-on attitude.
- Judgement and decision making.
- Pro-active approach and self-management.
- Attention to detail.

 

Join our team and be part of an organization that values innovation, fosters collaboration, and believes in the potential of its employees. We offer competitive compensation, comprehensive benefits, and a dynamic work environment that encourages growth and personal development. If you are seeking a challenging yet rewarding opportunity where your ideas can make a real impact, we invite you to apply today.

At Henley & Partners, we are committed to creating a diverse and inclusive workplace that values and respects all individuals. We welcome applicants from all backgrounds and identities and encourage candidates who bring a unique perspective to apply. We believe that our differences make us stronger and that diversity is essential to our success. We strive to create a culture where everyone feels included, heard, and valued, regardless of their race, ethnicity, gender, sexual orientation, age, religion, ability, or any other characteristic.

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