Job Description
Position Purpose:
The Digital Product Manager for the company is responsible for leading the strategic development and delivery of advanced digital sales and estimation tools tailored to enhance workflows for our B2B eCommerce platform. This pivotal role demands extensive collaboration with cross-functional teams, stakeholders, and subject matter experts to define a comprehensive product roadmap, align business objectives with user needs, and ensure the successful execution of product releases. By employing a data-informed and customer-centric approach, the Product Manager will drive innovation, improve product adoption, and deliver exceptional value to our business customers in the roofing sector, leveraging a deep understanding of industry trends and agile methodologies.
Key Responsibilities:
Strategic Planning and Execution: Define and execute a comprehensive product roadmap for B2B eCommerce platforms, aligning strategic objectives with customer needs and technical viability. Drive the roadmap's success by integrating stakeholder feedback and industry trends into the planning process to ensure continuous product evolution.
Cross-Functional Leadership: Act as the central communication hub between stakeholders, subject matter experts, and development teams to facilitate well-informed decision-making. Ensure alignment and clarity on product objectives and deliverables, fostering a collaborative environment that encourages innovation and solution-oriented strategies.
User-Centric Product Development: Develop detailed user stories and acceptance criteria that reflect customer insights and feedback. Lead agile sprint processes to deliver digital features and functionalities effectively, ensuring that product releases meet high-quality standards and are delivered within defined timelines.
Innovation and Improvement: Continuously assess market trends, customer behavior, and feedback to identify and prioritize enhancement opportunities. Collaborate with internal teams to drive product improvements that increase value propositions and align them with the specific needs of roofing contractors.
Stakeholder Engagement and Reporting: Present product updates, roadmap plans, and performance metrics to senior leadership and key stakeholders effectively. Foster transparency and accountability by maintaining regular communication and utilizing data-driven insights to support strategic decisions.
Technical Integration and Risk Management: Coordinate with technical teams to facilitate seamless integrations with ERP systems and third-party applications. Identify and mitigate potential risks related to technical dependencies and platform scalability to ensure robust product functionality.
Product Adoption and Support: Partner with sales, marketing, and customer support teams to increase product adoption and customer satisfaction. Leverage customer feedback and usage data to implement strategies that enhance user engagement and promote a positive product journey.
Agile Execution and Continuous Improvement: Lead agile ceremonies such as sprint planning, refinement, and retrospectives, focusing on delivering incremental value and enhancing team performance. Foster a culture of continuous improvement by integrating agile best practices and facilitating knowledge sharing across teams.
Direct Manager Direct Reports:
In this role, the Digital Product Manager will report directly to Director, Digital Product. This position does not have any direct reports. The Digital Product Manager will collaborate extensively with cross-functional teams, including development, UX/UI design, QA, customer support, sales, marketing, and field operations, to ensure successful digital product execution and strategic alignment.
Travel Requirements:
The Digital Product Manager is required to undertake travel, approximately 10-20% of the time, to engage with cross-functional teams, stakeholders, and industry events in order to advance product development goals and ensure alignment with business objectives.
Physical Requirements:
The Digital Product Manager position primarily involves standard office-based activities. Candidates should be prepared to engage in tasks that include but are not limited to: prolonged periods of sitting and standing, the ability to use standard office equipment such as computers and telephones, and effective verbal and written communication to interact with diverse teams. This role requires visual acuity to read and analyze data as well as the ability to move within an office environment. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions in accordance with the Americans with Disabilities Act (ADA).
Working Conditions:
The Digital Product Manager position operates within a hybrid work environment, balancing in-office collaboration with the flexibility of remote work. This role is integral to a fast-paced, deadline-driven setting where agility and precision are paramount. You will engage in collaborative endeavors with cross-functional teams, leveraging both virtual communication tools and in-person meetings to ensure seamless coordination and project execution. The nature of the work demands responsiveness to evolving priorities and adaptability to shifting deadlines, fostering an environment that rewards proactive problem-solving and innovation. Success in this role is measured by the ability to effectively manage complex projects, all while maintaining a sustained focus on delivering high-quality digital solutions that drive the company's strategic objectives forward.
Minimum Qualifications:
3–5 years of experience as a Product Manager in B2B eCommerce, specifically in web and native mobile product development.
Proven experience in product management or customer experience, focusing on digital tools within the construction or roofing industry.
Demonstrated success in managing end-to-end product lifecycles and delivering impactful digital solutions.
Deep understanding of software development processes and agile methodologies, including Scrum and Agile Software Development Methodology.
Technical background with solid knowledge of software development and web technologies.
Proficiency with product development tools to effectively manage and prioritize product backlogs.
Ability to translate business needs into actionable user stories and technical requirements, ensuring alignment with strategic goals.
Strong interpersonal and communication skills to facilitate collaboration across diverse teams and departments.
Excellent organizational and problem-solving abilities, with a focus on driving product adoption and customer satisfaction.
Other Qualifications:
Proven ability to analyze customer feedback, market trends, and technological advances to iterate and enhance digital tools.
Experience in working with cross-functional teams to integrate seamless solutions with ERP systems and third-party applications.
Preferred Qualifications:
Advanced Data Analysis and Interpretation: Demonstrated ability to leverage advanced data analytics tools and methodologies to drive insights and make data-informed decisions that guide product strategy and execution.
Industry-Specific Experience: Extensive background in the construction or roofing industries, with an in-depth understanding of the unique challenges and opportunities in these sectors that influence digital product development.
Certified Scrum Product Owner (CSPO) or Product Management Certifications: Holding relevant certifications that validate expertise in agile product development, demonstrating a commitment to industry best practices and ongoing professional development.
Experience with Enterprise Resource Planning (ERP) Systems: Proven ability to integrate and collaborate effectively with ERP systems, enhancing digital product capabilities and ensuring seamless operational workflows.
Cross-Functional Leadership: Track record of leading cross-functional teams in a matrixed environment, fostering collaboration among diverse teams including engineering, design, marketing, and sales.
Innovative Problem Solving: Exceptional problem-solving skills with a proven ability to think creatively and strategically to overcome challenges and drive product innovation.
Customer Experience Expertise: A deep understanding of customer journey mapping and user experience design, with a focus on enhancing customer satisfaction and engagement through user-centered design principles.
Strong Presentation and Communication Skills: Advanced proficiency in presenting complex ideas and roadmaps to senior leadership and stakeholders, facilitating informed decision-making and alignment.
Proficiency in Emerging Technologies: Adept at identifying and integrating emerging digital technologies, ensuring that products remain cutting-edge and competitive in a rapidly evolving market.
Global Market Exposure: Experience managing digital products in international markets, adapting strategies to suit diverse customer needs and market dynamics
Candidates with these additional qualifications will be well-equipped to excel in the role of Digital Product Manager within the company, driving the digital transformation and ensuring the delivery of impactful digital solutions for the industry.
Minimum Education:
A Bachelor's degree in Business, Computer Science, Engineering, or a related field is required.
Preferred Education:
A bachelor's degree in business, computer science, or a related field is required; an advanced degree such as an MBA or a master's in a relevant discipline is highly desirable.
Minimum Years Of Work Experience:
A minimum of 3–5 years of professional experience as a Product Manager in B2B eCommerce, with demonstrated expertise in web and native mobile product development.
Certifications:
Certified Scrum Product Owner (CSPO) preferred.
Professional Scrum Master (PSM) or Certified ScrumMaster (CSM) preferred.
Pragmatic Institute Certified preferred.
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Job Location: SRS Distribution - McKinney
7440 State Highway 121 McKinney, TX 75070-3104
As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: [email protected] with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.
Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.