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We are seeking a highly motivated and detail-oriented Senior Portfolio Officer to join our Integrated Delivery division for a 12-month contract period. In this role, you will play a critical part in managing and supporting a diverse real estate portfolio valued at over $2 billion. You will lead project coordination efforts, including planning, estimating, and monitoring activities to ensure successful contract completion, while delivering exceptional portfolio administration services aligned with organizational objectives.
What will I be doing?
Job Description
Contract /Temporary Assignment upto 12 months
Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.
At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.
We are seeking a highly motivated and detail-oriented Senior Portfolio Officer to join our Integrated Delivery division for a 12-month contract period. In this role, you will play a critical part in managing and supporting a diverse real estate portfolio valued at over $2 billion. You will lead project coordination efforts, including planning, estimating, and monitoring activities to ensure successful contract completion, while delivering exceptional portfolio administration services aligned with organizational objectives.
Reporting to the Manager, Property Transactions and Administration, you will oversee day-to-day property and lease administration activities, working collaboratively with internal teams and external stakeholders to ensure operational excellence, compliance, and continuous portfolio optimization.
This is an exciting opportunity to contribute to a high-impact portfolio that supports the growth and development of transit infrastructure across the region.
In-Office Requirement – NON-HR: This role is an in‑office position based at our 20 Bay Street location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.
What will I be doing?
- Oversees review and processing of all outstanding invoices and receivables, including property utility bills, taxes, and rent, and follows up on delinquent payments.
- Oversee and manage the IT database systems and tools that support Metrolinx’s realty functions. Ensure new properties and real estate agreements (e.g., easements, licenses, leases etc.) are onboarded and relevant information is captured in accordance with approved processes and guidelines.
- Maintain integrity of data and systems in compliance with relevant standards, policies, and directives.
- Responsible for complex and sensitive negotiations with tenants, landlords, agents, brokers, and other real estate professionals to reach mutual agreement on accounts receivables/payables, property onboarding and offboarding processes and tenant relationships. Needs to display high level of discretion, collaborative and strategic decision-making, problem solving skills and confidentiality.
- Coordinates and manages day to day administrative tasks and delegates work. Has ability to manage a high quantity of tasks and manage competing deadlines including review and processing of all outstanding invoices and receivables property utilities, taxes, rent and additional rent and annual reconciliation of leases.
- Leads, oversees, directs, and manages the IT database systems and tools that support Metrolinx’s realty functions, including processes for all new property acquisitions and real estate agreements.
- Works closely with counterparts across the organization to ensure that realty contracts are managed properly in accordance with Metrolinx policies and Provincial directives.
- Liaises with internal and external stakeholders (e.g., government agencies, CN, CP, Infrastructure Ontario, realtors, surveyors, appraisers, lawyers, municipalities, regions, property managers and property owners) regarding properties.
- Builds strong client relationships with assigned business groups and operating divisions.
- Oversee property onboarding input across various Metrolinx business units to ensure all owned properties and associated contracts are entered into the database and Metrolinx systems.
- Maintains and updates corporate policies and procedures related to realty services and administration of real estate portfolio.
- Assist with monthly REM department wide KPI reporting on performance related metrics reported up SMT level.
- Responsible for collecting payments and funds from delinquent accounts/tenants, ensuring that payments are timely and accurate.
- Analyzes real estate data and prepares detailed financial reporting related to real estate assets and realty agreements to support informed decision making.
- Guides junior staff members with day-to-day administrative tasks; delivers timely feedback to ensure a cohesive operational unit and the optimum use of team skills; monitors work assignments.
- Coaches and mentors staff establishing expectations through active performance management; maintains adequate staff levels through recruitment, selection, and orientation.
- Other duties as assigned.
What Skills and Qualifications Do I Need?
Completion of a university degree in Accounting, Business Administration, Commerce, Finance, Real Estate, or related field – or a combination of education, training and experience deemed equivalent.
Demonstrated training /progressive experience in contract administration, negotiations, appraisal and assessment or combination.
Completion of a recognized Real Estate Designation would be an asset
Working knowledge of real estate contracts, including agreements of purchase and sale, leases, easements, and licenses.
Knowledge of Provincial Realty Directive.
Interpersonal and oral/written/presentation skills to liaise with all levels within the organization; to work effectively with specialists across multiple sectors.
Interpersonal and mentoring skills with the ability to clearly articulate creative ideas and give direction to junior staff.
Proficiency in MS Office (e.g. Outlook, Word, Excel, PowerPoint, etc.)
Don’t Meet Every Requirement?
If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.
We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.
Accommodation:
We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email [email protected].
Application Process:
All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.
For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.
Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.
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