Head of CRM

Grace Media is an innovative and exciting gaming operator, and we are looking for a vibrant CRM Specialist looking to take the next step in their career! Come and join the team in our Manchester Office, based in Ancoats.

As Head of CRM, you will manage the CRM department and oversee the optimisation of player retention, promotions, and communications.

You will help to manage the customer relationship management systems and assist the entire company to drive the company to be the best product on offer and drive the highest possible LTVs for our player and partners.

This role will play a crucial part in driving business growth as well as developing the CRM team.

The ideal candidate will have a passion for marketing, a strong understanding of customer behavior, and a proven track record in implementing successful CRM strategies.