Travel Agent

Job Description PCG is seeking a Travel Agent for its corporate PCG Strategic Development 988 department based in Lenexa, KS. This individual will be responsible for the following: Booking and issuing domestic and international airline itineraries, hotel reservations, car reservations, train tickets, travel insurance, other land transportation Process travel requests, sometimes booking 30-40 transactions a day Assist travelers and planners with complex itineraries Provide online and agent assist reservation fulfillment; ticketing, exchanges, refunds and voids Review, negotiate and make recommendations with event contracts as needed Monitor and support corporate travel department email and telephones Maintain traveler profiles  Salary Range: $51,300-$69,000 annual salary plus non-guaranteed annualized bonus program. Basic Requirements At least 2 years experience working in a customer facing role At least 1 year in a role organizing, booking and planning travel Must have robust customer service skills Must have excellent attention to detail Must have the ability to maintain high levels of confidentiality  Ability to process high-volume requests required Ability to communicate with all levels of an organization effectively Ability to work in team environment Ability to learn and apply new skills Critical thinking and problem-solving skills Ability to multitask and re-prioritize throughout the day Preferred Requirements Experience working in the travel industry Proficiency with travel booking systems Bachelor's Degree preferred Experience booking corporate travel Experience with international travel bookings and group travel Experience with Sabre Reservation System Experience with Acendas is preferred Local to the Kansas City area   Performance Contracting is an Equal Opportunity Employer.